Arvixe Reviews Premier Member

Arvixe
785 reviews of Arvixe
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

ARVIXE is a Scam- Be Warned!
No Service Level Agreements
Incompetent Staff
Billed in error multiple times, still no resolve
Major down times
PLEASE, I DO NOT WANT MY WORST ENEMY FALLING INTO ARVIXE HANDS, ITS TOO PAINFUL AND SLEEPLESS NIGHTS, SAVE YOURSELF THE HEADACHE. BE WARNED


Services Period: Active customer at the time of review. Customer since September, 2011

Their ‘customer service’ is a complete and utter joke.
Slow/completely unhelpful ticket responses, had a customer service agent tell me that they'd complete an action on my account that they never did, and incorrectly charged a credit card only to refuse a refund later on. Not worth the headache.

Services Period: Past customer during April, 2017 - March, 2015

A Great Company Gone Bad
(255 characters?) Five days ago I received an email invoice from them telling me that they were going to charge me for another year. I wrote them back and explained that I no longer used their service so the invoice can be cancelled. I had previously al

Services Period: Past customer during May, 2012 - May, 2016

One of my email accounts has been down for 6 days now...
Apparently, Arvixe doesn't provide phone support anymore. Now it's chat only support and I've been chatting with low level techs for 6 days now, and my email still doesn't work. Used Arvixe for 4 years, I guess it's time to change hosts...

Services Period: Active customer at the time of review. Customer since October, 2013

Horrible service, frequent outages
Arvixe has shut down both phone lines (recording stating unavailability) and the ability to submit a ticket! The only way to contact them is through online chat and they are not technicians. Server down for TWO DAYS NOW!!!

Services Period: Active customer at the time of review. Customer since January, 2015

They WILL screw your site up. Not if but when.
Arvixe deleted my site "accidently" and couldn't restore it since they don't keep any backups beyond a week. I didn't discover it until too late and they said they couldn't do anything to fix it.

Services Period: Active customer at the time of review. Customer since January, 2005

Worst hosting services, Day by Day..
I think this a proper time to shift the hosting, Day by day the services are becoming worst. I am using their PersonalClass Hosting Plans since years. Suddenly this month they have come with lots of issues in my site like malware virus etc..

Services Period: Active customer at the time of review. Customer since October, 2015

Avoid Arvixe!!!
I signed w/Arvixe to host my site 5 weeks ago. It's down. Customer service is non-existent. Tickets take over a week to be answered. Tried calling; waited over 45 minutes. On-line chat is a joke. "Your issue is a high priority." Problem remains. Run!

Services Period: Active customer at the time of review. Customer since August, 2016

Good if you are looking to host your blog
Uptime and technical support are embarrassing: more than 100 hours of stops in the last 6 months & no-one replied to tickets for more than 48 hours.

Services Period: Active customer at the time of review. Customer since March, 2016

Arvixe Sucks
We moved our 12 VPS away from Arvixe. They have lost 70% of their business. Check Builtwith (https://trends.builtwith.com/hosting/Arvixe)
Get a list of 388,454 websites hosted at Arvixe which includes location information, contact details, 128,805


Services Period: Past customer during February, 2011 - August, 2016

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