eDataRack.com Reviews

eDataRack.com
26 reviews of eDataRack.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

have had a Business starter plan since 07/04.
Had 2 major downtimes in that 18 months. Lost all data both times, but has been quite reliable outside of those 2 times.
I recommend keeping regular backups, and help from knowledgeable outside sources.
hel


Services Period: Past customer during July, 2004 - January, 2006

Avoid at all costs. I bought one year of service, and half way through that period, they cut my service with no explanation. Upon emailing them, they refused to reinstate my service, but agreed to send me a refund check. I never received a check, and now

Services Period: Past customer during October, 2004 - May, 2004

Unforunately, I have 2 domains with edatarack. Constant problems - unrecoverable disk failure, Plesk corruption, etc. Most significant - my real uptime is only 95% and they will not address the issue - only rude responses and excuses. Avoid!!!!

Services Period: Past customer during December, 2004 - November, 2005

Great service, no problems at all. :)

Services Period: Past customer during November, 2004 - November, 2005

N/A

Company Response: They are fraudsters! No support, nasty practices!

none

Company Response: My site was up for a day then crashed.All the email address bounce & they take their phone off hook.

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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