ElaHost Reviews

ElaHost
8 reviews of ElaHost
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

It is almost impossible to get help from this organization. Customer care is not an important matter to this company. Billing has been incorrect and there is no obvious way to contact billing about problems. Years ago, I was pleased, certainly not now.

Services Period: Past customer during November, 1996 - September, 2009

Constantly having connection issues. They do Not give notice of when they plan on shutting their server down and contact with support is quite slow.

Services Period: Past customer during January, 2005 - August, 2008

Years ago it was a very good option with good prices and a nice service. Nowadays takes one week to set up your website, double billing, no answer to the tickets, domain names stoles...
Elahost never again.


Services Period: Past customer during January, 2005 - June, 2008

ElaHost is VERY GOOD, no phone support, but email support is VERY FAST!! I thought it was a bad idea a first, but it's not. I don’t think I’ve ever had any downtime while with them, that was their fault. I'll recommend ElaHost to anyone. Thanks ElaHost!!

Services Period: Past customer during May, 2005 - August, 2006

Thank you very much for your speedy and polite service. Support tickets are answered quite quickly. They install drupal for me without charging me. They are really helpfull.

Company Response: Thank you for your review.

Services Period: Past customer during February, 2006 - August, 2006

Excellent, almost no downtime. very satisfied. Thanks for providing the best web hosting services

Company Response: Thank you for your review.

Services Period: Past customer during February, 2005 - May, 2006

I am so happy with elahost. Fast servers and service.

Company Response: Thank you for your review

Services Period: Past customer during January, 2005 - May, 2006

I was so displeased with this company. They were constantly suspending my accounts and putting up this hideous suspended message which really hurt our reputation. They have terrible customer support and no technical support from everything I tried.

Company Response: We had to suspend your company becuase you were abusing our services.

Services Period: Past customer during June, 2005 - February, 2006

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