HostNine Reviews

HostNine
17 reviews of HostNine
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Pathetic Service Support and Uptime
Hostnine was a good service when it was Hostv but since they have taken over it has been a nightmare and they dont even refund I am stuck with them since I have paid them in full for a year for a VPS and evey 7 to 15 days it goes down dont consider it

Services Period: Active customer at the time of review. Customer since July, 2010

Just horrible
Avoid!

Services Period: Active customer at the time of review. Customer since March, 2010

Support has gone down the drain in the last two years
Less then two years ago, when I bought my plan, tech support was fast and reliable. Now I have to use the live chat to have some kind of support. If the agent is not able to solve the problem, he sends it to a "specialist" who never replies back.

Services Period: Active customer at the time of review. Customer since November, 2015

No service for months
HORRIBLE SERVICE!!! I've been waiting like 6 months on a reply and phone calls, this hosting is a joke and not at all secure!!! Nothing but lies

Services Period: Past customer during November, 2015 - November, 2017

*** BUYER BEWARE!! ***
Host9 will keep your money if you don't cancel within 45 days! I was with them just over 2 mos. I wanted to leave because we were down more than we were up, and they didn't respond to service tickets. They kept the remaining 9 mo of fees!! Who does that?

Services Period: Past customer during January, 2016 - February, 2016

really good
I Used Host9 for 5 years.
Stable hosting and detailed customer service.


Services Period: Active customer at the time of review. Customer since July, 2011

Email server down for over 36 hours and no response
Have had them for years but they did away with telephone support. Turned in a ticket and no response after 24 hours. Waited for 1.5 hours for Chat and was told they couldn't help. At 36 hrs, switched all websites to Hostgator. BAD SERVICE!!!!!!!!!!

Services Period: Active customer at the time of review. Customer since January, 2011

Worse service ever. Uptime time is less than 70%. No kidding
I'm writing this review to literally save you thousand of dollars by signing up with this company. they have the worse customer service and their VPS and hosting services are not reliable at all. Our VPS server has been unavailable for several days now.

Services Period: Active customer at the time of review. Customer since September, 2015

Hostnine is great!
I've been a customer for seven years now! I've had a reseller account the whole time and keep getting grandfathered as prices change. I'm also a happy cloud VPS customer. See a longer review at http://bonfx.com/hostnine-review-time-give-guys-credit/

Services Period: Active customer at the time of review. Customer since November, 2007

- Unprofessional support
- move the account to another server w/o notification to the customer
- suspend account for no reason
- always has a DNS resolve problem
very poor service


Services Period: Past customer during November, 2009 - February, 2010

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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