| Reliability/Uptime | 3.50 | 3.90 | | Technical Support | 0.00 | 3.83 | | Customer Service & Billing | 0.00 | 3.82 | | Server & Network Speed | 2.00 | 3.89 | | Price & Value for Money | 3.50 | 3.90 | | Overall Average | 1.80 | 3.87 |
 Reviewed by Claus IP 65.173.62.2 on April 12, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Customer Service, speed |
| Cons: |
N/A |
| Company Response: | Thank you Claus. You've been with us for quite some time, and we are so greatful for your review. --- Dave |
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Reviewed by Patricia Buickerood IP 207.206.137.120 on February 1, 2002
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| Rating: |
3.2 (uptime = 3; tech = 3; customer = 2; speed = 4; price = 4) |
| Pros: |
simple, straightforward, cheap, no tricks |
| Cons: |
Need to have technical savvy |
| Company Response: | Thank you for your comment Patricia. We certainly understand that everyone has a different perspective on the idea of being "technical". There are various levels of experience with regards to web site owners. At Parcom we take care of people from all walks of life, all from zero web site experience to the advanced web designer. We understand that the numerous terms and what not can be overwhelming to an individual first starting out. The truth is, Parcom takes care of each customer that is willing to step up to the plate and *learn* how to be the best web site owner they can using our service. Our knowledge base is the best in the business with practically 99% of the available answers online 24 hours a day. We are very straightforward with no tricks as you say. Honesty is our business. Thank you again, we look forward to taking care of you and every client we serve! |
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Reviewed by Scott Quinby IP 24.217.32.145 on January 28, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Incredible Price, Reliability, Customer Service |
| Cons: |
N/A |
| Company Response: | Scott, we appreciate your kind words! Our customers are part of our family here. We certainly enjoy taking care of you. Thank you. |
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Reviewed by Greg Sharpes IP 12.229.220.117 on January 16, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Would recommned to any small/mid-sized companines looking for hosting services. |
| Cons: |
N/A |
| Company Response: | Thank you for your comment. We enjoy taking care of small businesses from around the world here! |
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Reviewed by l alford IP 203.21.225.30 on December 31, 2001
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Offers accounts that are great value. Also have wonderful technical support. |
| Cons: |
none |
| Company Response: | Thank you very much! We are very proud of our support staff here at Parcom! Dave, Owner. |
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