Rackspace Reviews

Rackspace
13 reviews of Rackspace
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

"Fanatical support" is total BS. Forced migration of servers. Servers down for days due to failure to test Linux config. Refuse to keep spares handy. Won't issue new IP's. I am sick to think about the money we've wasted and traffic/revenue we've lost

Services Period: Past customer during August, 2003 - August, 2007

The worst ever hosting company with "fanatical" support. They just advertise as "fanatical", but really they are like any other cheaper hosting provider.

Services Period: Past customer during February, 2001 - March, 2007

I TRIED twice to setup with them.
Here's my last attempt!
http://img78.imageshack.us/img78/2991/rackspacedc7.jpg

how rudely I was treated both times Questions not tolerated. was 'hung up on' by their live assistant TWICE for asking if my board would


Services Period: Active customer at the time of review. Customer since December, 2006

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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