Velcom Reviews

Velcom
8 reviews of Velcom
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Velcom Sucks Big TIme!
Worst uptime ever + tech support and customer serice is non existent. Do not bother going with them you'll have to cancel.

Services Period: Past customer during December, 2011 - March, 2012

Customer service is horrible--have been unable to get a refund for service canceled in the first 30 days despite 4-5 months of trying. I do not recommend Velcom at all.

Services Period: Active customer at the time of review. Customer since November, 2007

This is one of the terrible webhost I have ever encountered. Velcom and 1and1 have the worst customer service. They don't reply to your ticket right away. Their Ad is quite misleading especially the 30 day money back. Read TOS first before signing up.

Services Period: Past customer during November, 2006 - December, 2007

Sorry to say this, but i've been triing to get service from them for the last month ans a half or even 2 months... cant even get a decent response, no reply to my tickets, and so on, and so on !

Services Period: Active customer at the time of review. Customer since July, 2007

I have the business account and my sites are down nearly everyday. Always the same lame excuse if you create a ticket. I dont recommend this Hoster at all.

Services Period: Past customer during October, 2005 - January, 2007

Very happy with their service. Have been co-located with them 1 year now. Their support saved me one night I turned off server at 11:45pm they had it back up in 5 minutes from my call. No problems or outages, good value for money.

Services Period: Past customer during November, 2005 - December, 2006

Since I placed my last review I have stuck with Velcom and they have worked with me to maintain a profitable relationship for both parties. Give them a try!

Services Period: Past customer during January, 2000 - September, 2006

When things do go wrong support are terrible to get hold of, emails are not read or if they are they are not answered and if you phone then (international call for myself) you are held on line for ages before a human answers if they answer at all.

Services Period: Past customer during January, 2004 - September, 2005

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    • Reliability/Uptime
    • Technical Support
    • Customer Service & Billing
    • Server & Network Speed
    • Price & Value for Money

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