| Reliability/Uptime | 1.43 | | Technical Support | 1.14 | | Customer Service & Billing | 1.14 | | Server & Network Speed | 2.00 | | Price & Value for Money | 1.57 | | Overall Average | 1.46 |
 Reviewed by AJ IP 98.212.51.189 on April 8, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Customer service is horrible--have been unable to get a refund for service canceled in the first 30 days despite 4-5 months of trying. I do not recommend Velcom at all. |
| Review Period: |
November, 2007 - November, 2007
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Reviewed by Rick IP 122.53.21.63 on December 18, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
This is one of the terrible webhost I have ever encountered. Velcom and 1and1 have the worst customer service. They don't reply to your ticket right away. Their Ad is quite misleading especially the 30 day money back. Read TOS first before signing up. |
| Review Period: |
November, 2006 - December, 2007
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Reviewed by Daniel IP 66.130.47.175 on July 31, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Sorry to say this, but i've been triing to get service from them for the last month ans a half or even 2 months... cant even get a decent response, no reply to my tickets, and so on, and so on ! |
| Review Period: |
July, 2007 - July, 2007
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Reviewed by Peter IP 84.155.61.197 on January 24, 2007
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| Rating: |
0.8 (uptime = 0; tech = 0; customer = 0; speed = 4; price = 0) |
| Web Hosting Review: |
I have the business account and my sites are down nearly everyday. Always the same lame excuse if you create a ticket. I dont recommend this Hoster at all. |
| Review Period: |
October, 2005 - January, 2007
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 Reviewed by Nathan IP 24.141.145.183 on December 6, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Very happy with their service. Have been co-located with them 1 year now. Their support saved me one night I turned off server at 11:45pm they had it back up in 5 minutes from my call. No problems or outages, good value for money. |
| Review Period: |
November, 2005 - December, 2006
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Reviewed by Simon IP 87.81.2.32 on September 9, 2006
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| Rating: |
3.2 (uptime = 3; tech = 3; customer = 3; speed = 3; price = 4) |
| Web Hosting Review: |
Since I placed my last review I have stuck with Velcom and they have worked with me to maintain a profitable relationship for both parties. Give them a try! |
| Review Period: |
January, 2000 - September, 2006
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Reviewed by Simon Purvis IP 87.81.2.32 on September 28, 2005
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| Rating: |
2.2 (uptime = 3; tech = 1; customer = 1; speed = 3; price = 3) |
| Web Hosting Review: |
When things do go wrong support are terrible to get hold of, emails are not read or if they are they are not answered and if you phone then (international call for myself) you are held on line for ages before a human answers if they answer at all. |
| Review Period: |
January, 2004 - September, 2005
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Review Velcom
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