CWIhosting.com Reviews

CWIhosting.com
65 reviews of CWIhosting.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Stay away - horrible service. It was better before, but still not a perfect one. But now... Looks like their company is dead. Never answers question at all, no support - only FAKE. I'm trying to move my domain already for two month - they close my tickets

Services Period: Past customer during November, 2002 - March, 2011

Their technical support is one of the worst ever, and they have no customer service. All they have are online people who say they're sorry, but can't help you.
I can't wait to send my services somewhere else...


Services Period: Past customer during October, 2006 - July, 2010

pages customers need 2 do biz w/us down poss for wks due 2 server;
hrs-days 2 respond
claims no problem, ignores instruct duplic error & our ID of spec problem, closes tkt w/no resol
mos' downtime ttl in 1yr. claims no prob, ignores UptimeGuaran cla


Services Period: Past customer during March, 2005 - June, 2010

CWI provides good service. When I experienced a downtime with the email servers, they corrected the issue. They were available via email and telephone, and transparent, essential when clients want to know the service status. Thank you

Services Period: Past customer during May, 2002 - September, 2008

CWI-Hosting offers a huge spectrum of high quality services and their support is excellent. Especially their customer support manager Tina makes even the impossible possible! Such a great support you will find nowhere else.

Services Period: Past customer during July, 2000 - July, 2008

I am very satisfied with CWI. For me it is very to be helped out sometimes since I am technically rather weak... The tickets work very fine and I am alway helped out suddenly. Especially Tina B. is for me as a German of great help! Thank you!

Services Period: Past customer during February, 2004 - June, 2008

I have been with cwihosting.com for about 6 years... It has never been down once extremely fast and quick TECHNICAL SUPPORT!!! I SWEAR THIS IS THE BEST HOSTING EVER AND ITS SO CHEAP!!!!!!!!!!!! 6 YEARS NEVER 1 DAY I SPEND 60 A MONTH!

Services Period: Past customer during January, 2000 - May, 2008

Tina in the billing department has always been extremely helpful kind and considerate to me. Whenever I have an issue she takes care of the problem quickly and efficiently.

Services Period: Past customer during September, 2004 - April, 2008

I've been a happy CWI customer for 6 years now. They are everything an ISP wants to be and should be.

Their tech and customer support is top notch - I never go more than 8 hours without a tech response to a question or problem... and often, sooner.



Services Period: Past customer during May, 2002 - April, 2008

I run a simple Java app with them. They are constantly saying that my app takes up too many resources but won't say how. They took down my site before even telling me this. No email, no phone call, nothing.

Services Period: Past customer during July, 2001 - April, 2008

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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