First Root UG Reviews

First Root UG
29 reviews of First Root UG
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Great Hosting experience
As a company that uses many hosting services (50+), First-root is absolutely among the top 3. First-root client area is great but the team is fantastic who responded to all questions and requests very professionally and quickly.

Services Period: Active customer at the time of review. Customer since January, 2014

Best VPS and dedi hosting ever !
I just love this hosting. Had no downtime, friendly support, fast servers and fast bandwidth.

My full review here: http://www.webhostingtalk.com/showthread.php?p=9064488#post9064488


Services Period: Active customer at the time of review. Customer since April, 2013

Highly recommended VPS in Germany
I'm renting VPS servers for a 6 months ago, I always had to change hosts because of the quality was so bad. At the First-Root I've found what I needed. They provide the best quality for an affordable prize. The support is also nice

Services Period: Active customer at the time of review. Customer since October, 2013

Suberb
I've trying quite many VPS providers and First Root is far better than others. Great service at very affordable price. Staff is very helpful and response times are fast.

Services Period: Active customer at the time of review. Customer since October, 2013

david 1b2b
The best hosting company i have been with yet. Downtime is always due to updates but only seems to be down for no less that a gud 10 minutes. Excellent staff, very cheap and has everything a professional webmaster would need, top quality hosting overall!

Services Period: Active customer at the time of review. Customer since January, 2014

Bad hosting, non existant support, worst billing - WARNING!
I have used their VPS service for about 2 months. They take at least 24hours to respond to a support issues, the first time it was near 3 days!!
They refused when I wanted to cancel and wanted more payment for a suspended account. AVOID!!


Company Response: This review is based upon a post on webhostingtalk.com and you can read the full thread here: http://www.webhostingtalk.com/showthread.php?t=1332553.

Services Period: Past customer during September, 2013 - December, 2013

Best value / price
I'm using this VPS-service for 6 months now and I didn't have any real problems with it yet.
It was always online and when I had a question the support team answered within 24 hours.
Keep up the good work guys!


Services Period: Active customer at the time of review. Customer since May, 2013

Great service!
I've been using their service for about 10 months now. They provide a pretty reliable service. I think their price is unbeatable. I've been recommending them to friends. Haven't had the chance to try their new hardware but it looks promising.

Services Period: Active customer at the time of review. Customer since September, 2012

Best german host
This is by far the best german host ive tried. The offer superb support along with very fast hardware. I found them on WHT i was looking for a german host who was offering a 1 gbps conneciton. I found First-Root and i gave it a try. 10/10

Services Period: Active customer at the time of review. Customer since May, 2013

Perfect provider
I have been using 1 month their servers and the service and the product is perfect! I recommend it.
I started with 1 VPS and today I have bought the second one for another project. Very nice servers, and a fast support (usually few minutes to answer).


Services Period: Active customer at the time of review. Customer since April, 2013

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  • Server & Network Speed
  • Price & Value for Money

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