564 reviews of InMotion
A lot of emails yet so little communication
The company does not send reminder emails BEFORE they charge your credit card for renewal. They also renew your account 14 days before the date (not in FAQ). We exchanged several emails with support and they haven't yet answered question. Too slow!!
Services Period: Past customer during May, 2011 - May, 2012
Excellent all around
Amazing tech service and overall excellent customer care. I recommend InMotion to everyone looking for a dependable web host.
Services Period: Past customer during January, 2009 - May, 2012
Best online chat and technical support team.
The online chat support is very efficient, I had quite a few enquiries/problems and each time they were efficient and within minutes of going live chat they solved my problem. They are also very patient and knowledgable with any questions you may have.
Services Period: Past customer during September, 2010 - May, 2012
InMotion Experience
I own a web design / hosting company for the past 7 years. InMotion sales and support experience is beyond comparison.
Services Period: Active customer at the time of review. Customer since May, 2012
Got up and going in 20 minutes
I just switched over to InMotion. After receiving a confirmation email, you have the option of calling to finalize activation and boom I was FTPing my new site.
Services Period: Active customer at the time of review. Customer since May, 2012
Great service!
I made a call late at night recently with a question about installing WordPress. The gentleman was not only helpful but was was very interested in making sure I got the best answer possible. patient, Im not a pro and I appreciate his patience!
Services Period: Past customer during September, 2009 - May, 2012
Great tech suport
Called several times for help every time we got right through the prolblem good job
Services Period: Active customer at the time of review. Customer since May, 2012
Not great with understanding problem
The shared host my site was on crashed four times (to my knowledge) within a week. No explanation, or better, several different conflicting explanations were given.
Services Period: Past customer during October, 2008 - May, 2012
Truthcounts review
I like it that I can get in touch with someone when things go wrong.
Services Period: Active customer at the time of review. Customer since May, 2012
Best Up time and Tech support ever!
I've hosted many sites over the last 5 years whith InMotion and I recomend you them to every one who ask for a reliable and affordable hosting company.
The Tech Support and Customer Service staff are the best in the world, REALLY!
Services Period: Past customer during January, 2007 - May, 2012
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
No shady tactics or fees. Unlimited Performance, Security, & Speed!
