OnSmart Network Reviews

OnSmart Network
90 reviews of OnSmart Network
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Horrible customer service unreliable not willing to admit when they are wrong.... go somewhere else unless you like making life difficult.

Services Period: Past customer during January, 2006 - November, 2007

Worst experience ever!! horrible customer service/tech support...long complaint can't fit in 255 words. I went with them based on the positive reviews I have read. BEWARE! I have never had such rude service ever.

Services Period: Past customer during September, 2006 - November, 2007

Onsmart.com is just one of a kind !
Very fast and stable host and a very good customer support.
If I could I would rate it a 11/10 !!!
Thank you Onsmart.com and thanks to the support team !
TWO TUMBS UP !!!


Services Period: Past customer during January, 2006 - April, 2007

Superior customer service! You have to experience their quality to believe it! 99.9999% uptime. Once you host with OnSmart you will never leave them! Other companies could not PAY me to leave OnSmart! Sandy, Gillz, Peter...the entire team is A++++

Services Period: Past customer during August, 2005 - October, 2006

Once you have chosen OnSmart you will always stay with OnSmart even if other companies give away their service for free.

Services Period: Past customer during September, 2004 - July, 2006

This service provides some of the best customer support I have witnessed in over 20 years in the High-End IT industry.

Company Response: Nothing I can think of.

I'm totally satisfied. Unlimited email, friendly survice, awesome prices, I give this a A+++++

Company Response: Nothing really i don't like, if i had to change something it would be a better chat room they give you. Other htan that, awesome!

Fantastic Customer Support, bar none.

Company Response: Every once in a while, server seems to have trouble with pages, but that could be my ISP.

Since 11/03, I started to move my 11 websites to OnSmart Network and refer it to my friends. Customer service, especially Rick is A++.

Company Response: Didn't find any !

Uptime is very important to my customers, OnSmart has been able to live up to the guarantee. They are by far one of the best hosting companies.

Company Response: There are none.

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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