| Reliability/Uptime | 2.56 | | Technical Support | 0.88 | | Customer Service & Billing | 1.19 | | Server & Network Speed | 2.38 | | Price & Value for Money | 2.00 | | Overall Average | 1.80 |
 Reviewed by John Stephens IP 167.167.16.3 on October 27, 2010
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| Rating: |
1.6 (uptime = 1; tech = 1; customer = 3; speed = 1; price = 2) |
| Web Hosting Review: |
These guys are the absolute WORST web hosting company. The servers go down at least once per month. Every time we call their standard response is it will take 24 to 48 hours to resolve a problem with a production website. It is totally unreasonable to hav |
| Review Period: |
April, 2010 - January, 2010
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Reviewed by Djordje IP 67.170.69.61 on January 21, 2008
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| Rating: |
0.6 (uptime = 3; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
So I just finished a phone call with StartLogic after spending 51 minutes waiting for them to answer. I called their billing dept because I had a question regarding a (partial) refund. Earlier this month I moved both of my domains. One of them I had to mo |
| Review Period: |
October, 2005 - January, 2008
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Reviewed by Lane IP 74.241.126.137 on October 29, 2007
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| Rating: |
0.8 (uptime = 3; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
This use to be a great hosting plan.That has gone down the drain in the last year or so. If you can manage to get through to 'support', you get a clueless smuck who has no idea how to get the job done. I've been in the process all morning transferring jus |
| Review Period: |
January, 2005 - January, 2007
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 Reviewed by Rick Schwartz IP 24.213.56.107 on October 22, 2007
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| Rating: |
2 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 4) |
| Web Hosting Review: |
Been with StartLogic 3 months. Server security is flawed, P/W was compromised. Porn/virus placed on the server. Tech support is NON EXISTENT. Spent 64 minutes once waiting for tech support to answer phone, hung up. Still can't get help from them. TERRIBLE |
| Review Period: |
August, 2007 - January, 2007
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Reviewed by David Takle IP 75.5.14.138 on September 21, 2007
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| Rating: |
1.6 (uptime = 3; tech = 1; customer = 0; speed = 4; price = 0) |
| Web Hosting Review: |
Every conversation with them was painful, yet they never seemed to know where they were failing. Last call I was on hold 45 min, and dropped 4 times (land line). Never transferred my domain registration, etc. |
| Review Period: |
August, 2006 - September, 2007
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Reviewed by vchau76 IP 68.32.207.134 on August 27, 2007
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| Rating: |
0.6 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 3) |
| Web Hosting Review: |
I normally do not write reviews about a company unless they exceed my expectations or their customer service/support levels are horrendous. Their support is nonexistent and their servers are hardly ever up. |
| Review Period: |
October, 2006 - August, 2007
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Reviewed by Brian S IP 68.83.157.166 on April 26, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been with StartLogic since 4/04. In the 3 years with them, I have had no major problems. To correct a review above, StartLogic DOES accept the standard html from Dreamweaver, etc. |
| Review Period: |
April, 2004 - April, 2007
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Reviewed by Brian IP 67.168.242.134 on March 5, 2007
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| Rating: |
2.6 (uptime = 3; tech = 1; customer = 3; speed = 3; price = 3) |
| Web Hosting Review: |
If your website needs forms, then keep away from Startlogic. They do not accept standard html as produced by 3rd party tools such as Dreamweaver. Instead, you have to use their clunky web interface that is very deficient in its capabilities. |
| Review Period: |
February, 2007 - March, 2007
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Reviewed by Megan IP 216.54.28.10 on February 27, 2007
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| Rating: |
2.4 (uptime = 4; tech = 0; customer = 1; speed = 4; price = 3) |
| Web Hosting Review: |
The customer service/support is HORRIBLE!
It takes DAYS (at least 3) for them to respond to your tickets.
I called 3 times and NEVER got anyone on the phone. I hung up after 22 min each time! |
| Review Period: |
February, 2007 - February, 2007
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Reviewed by Brad IP 151.151.21.105 on November 9, 2006
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| Rating: |
1.2 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 2) |
| Web Hosting Review: |
Agree with most everyone else, e-mail and customer service are horrible. Price is fairly decent, but they don't offer ASP.NET 2.0 and they haven't been able to figure out when/if they will. |
| Review Period: |
April, 2004 - November, 2006
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Review Startlogic
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