The Prime Host Reviews

The Prime Host
40 reviews of The Prime Host
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

TOP NOTCH

I have tried all the major players. You simply cannot find a better bang for your buck.


Services Period: Active customer at the time of review. Customer since March, 2012

Over the past 20 years, I have tried many providers to handle my business and online marketer clients. Theprimehost provides the level of support I and my clients require. They are always helpful and available 24/7. Excellent service.

Services Period: Past customer during April, 2008 - January, 2012

The best customer support ever. Uptime is second to none.
Great value.


Services Period: Past customer during December, 2006 - November, 2011

In my short while with The Prime Host, I have found their services surpassed by none. They have always been willing to help out, and adjust to best suit my needs. The prices are fantastic, and the plans are feature-rich. I would recommend their services!

Services Period: Past customer during April, 2011 - May, 2011

I cannot say enough about you guys, I switched from Godaddy.com to you all more than a year ago. I cannot say enough about your customer service and professionalism. Your technical support staff goes above and beyond the call of duties.

Services Period: Past customer during May, 2009 - December, 2010

I signed up on a weekend and someone was there assisting me through the whole process until all of my clients sites were migrated. Fast setup, professional service and support as well as very fast servers. Thanks Prime Host! You rock!

Services Period: Active customer at the time of review. Customer since November, 2010

Been a customer for a week tomorrow and have to say I am highly impressed with their service and the fact that they claim 30 minute response time and respond in 15 at most is wonderful!

Services Period: Active customer at the time of review. Customer since October, 2010

I can not say enough about how wonderful this service is. I have been with this company for over 6 years and never had a bad experience. The 24/ 7 support is the best I ever experienced.

Services Period: Past customer during January, 2004 - August, 2010

The support these guys provide is fantastic. Within 1 hour of sending an email to them, we received a phone call and our issue was resolved. We are a very small customer, and I can't help but wonder how great the support must be for larger customers.

Services Period: Past customer during June, 2006 - July, 2010

As I renew my subscription with The Prime Host, I have reflected back to the various times that I have had to inquire about sales and technical advice. Tickets are typically answered within the hour! Great customer/technical support!

Services Period: Past customer during June, 2009 - May, 2010

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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