| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 2.00 | 2.00 | 2.00 | 3.48 | | Technical Support | 0.00 | 0.00 | 0.00 | 3.45 | | Customer Service & Billing | 0.00 | 0.00 | 0.00 | 3.39 | | Server & Network Speed | 4.00 | 4.00 | 4.00 | 3.63 | | Price & Value for Money | 0.00 | 0.00 | 0.00 | 3.54 | | Overall Average | 1.20 | 1.20 | 1.20 | 3.50 |
Reviewed by Michael Freeman IP 75.119.226.240 on January 25, 2012
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| Rating: |
1.2 (uptime = 2; tech = 0; customer = 0; speed = 4; price = 0) |
| Web Hosting Review: |
An incompetent, unreliable company-support is useless. Any host that takes weeks to restore web & email services should close up shop and stop torturing people. Just a terrible overall experience. |
| Review Period: |
June, 2004 - January, 2012
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Reviewed by Yuriy Stefanishin IP 199.166.15.229 on March 1, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Stay away - horrible service. It was better before, but still not a perfect one. But now... Looks like their company is dead. Never answers question at all, no support - only FAKE. I'm trying to move my domain already for two month - they close my tickets |
| Review Period: |
November, 2002 - March, 2011
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Reviewed by Jose Tafla IP 72.95.155.246 on July 26, 2010
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| Rating: |
2 (uptime = 3; tech = 0; customer = 0; speed = 4; price = 3) |
| Web Hosting Review: |
Their technical support is one of the worst ever, and they have no customer service. All they have are online people who say they're sorry, but can't help you. I can't wait to send my services somewhere else... |
| Review Period: |
October, 2006 - July, 2010
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Reviewed by isa IP 76.100.165.172 on June 16, 2010
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
pages customers need 2 do biz w/us down poss for wks due 2 server; hrs-days 2 respond claims no problem, ignores instruct duplic error & our ID of spec problem, closes tkt w/no resol mos' downtime ttl in 1yr. claims no prob, ignores UptimeGuaran cla |
| Review Period: |
March, 2005 - June, 2010
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Reviewed by Victor Silveira IP 96.231.171.32 on September 3, 2008
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
CWI provides good service. When I experienced a downtime with the email servers, they corrected the issue. They were available via email and telephone, and transparent, essential when clients want to know the service status. Thank you |
| Review Period: |
May, 2002 - September, 2008
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Reviewed by Dr. Heinz Seyringer IP 84.72.245.93 on July 9, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
CWI-Hosting offers a huge spectrum of high quality services and their support is excellent. Especially their customer support manager Tina makes even the impossible possible! Such a great support you will find nowhere else. |
| Review Period: |
July, 2000 - July, 2008
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Reviewed by Peter Toepfer IP 88.72.208.215 on June 27, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I am very satisfied with CWI. For me it is very to be helped out sometimes since I am technically rather weak... The tickets work very fine and I am alway helped out suddenly. Especially Tina B. is for me as a German of great help! Thank you! |
| Review Period: |
February, 2004 - June, 2008
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Reviewed by Chris Martinez IP 76.95.132.76 on May 9, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been with cwihosting.com for about 6 years... It has never been down once extremely fast and quick TECHNICAL SUPPORT!!! I SWEAR THIS IS THE BEST HOSTING EVER AND ITS SO CHEAP!!!!!!!!!!!! 6 YEARS NEVER 1 DAY I SPEND 60 A MONTH! |
| Review Period: |
January, 2000 - May, 2008
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Reviewed by Michael Zdanowicz IP 66.3.224.184 on April 30, 2008
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| Rating: |
3.8 (uptime = 4; tech = 3; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Tina in the billing department has always been extremely helpful kind and considerate to me. Whenever I have an issue she takes care of the problem quickly and efficiently. |
| Review Period: |
September, 2004 - April, 2008
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Reviewed by Peter Beach IP 74.237.95.175 on April 24, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I've been a happy CWI customer for 6 years now. They are everything an ISP wants to be and should be.
Their tech and customer support is top notch - I never go more than 8 hours without a tech response to a question or problem... and often, sooner.
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| Review Period: |
May, 2002 - April, 2008
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Review CWIhosting.com
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