524 reviews of MochaHost
Don't do it!!! worst web host I have ever used!
If you value your online presence steer clear of this hole. You WILL lose contents, and be at the mercy of an incompetent technical and support staff.
Company Response: Dear Nathan,
I am sorry to hear that you are not satisfied from the provided service, despite the efforts of our technical team to resolve each of your tickets.
Services Period: Past customer during June, 2009 - December, 2010
Horrible! Live support is useless because their answer is always submit a support ticket They wanted me to submit a ticket for the address of their billing log in page then only get more ?s from support asking for more information of the issue im having
Company Response: Dear Shawn,
I am sorry to hear that you are not satisfied from the service that we have provided you. Our technical team has done their best in order to assist you in timely manner.
Services Period: Past customer during November, 2010 - December, 2010
I have good experience with hosting they are the worse
I am loosing my business with them and they have no technical support at all
Company Response: Dear Hesham,
I can see that each ticket has been attended in timely manner and with care from our technical team, so it is strange to say that you are disappointed from the support that has been provided.
Services Period: Past customer during April, 2010 - December, 2010
I will recommend Mochahost because their server up time is simply superb. I got 100% up time in last 1 year. I'm a customer for last 2 years and very happy to say that their support team also good. I am getting 1 to 5 hrs support response from Mochahost.
Services Period: Past customer during February, 2009 - December, 2010
They have fast servers. 300Kb/sec.
I had to contact their customer service and, boy, what a nightmare. They are incompetent, un-responsive, and quite frequently just plain stupid.
Company Response: Dear Maxim,
I apologize for any inconvenience that has been caused to you, but I believe that our support team does not deserve the words that you have described, especially after the support that you have received.
Services Period: Past customer during October, 2009 - December, 2010
Worst support I've seen ever
they can disconnect VPS for 20 hours without any notice and support !!!
KEEP AWAY FROM THEM
Company Response: Dear Sergey,
Our team has notified you about the fact that your account has been investigated for excessive server overload in ticket AAH-608494, after which you have upgraded your account.
Services Period: Past customer during September, 2010 - December, 2010
WORST EVER
I have experience with more then 50 hosting providers
they are the worse
steal my domain
didn't get my linux VPS on air for over a month
Low level of not reading what I write customer service
Get yourself out of there
Company Response: Dear Talya,
I apologize for the inconvenience that you have experienced. Despite the misunderstanding with the domain registration, I believe that you have used quite strong words, because the domain was not stolen as you have described.
Services Period: Past customer during August, 2010 - November, 2010
Hello
This is the best ASP.NET service.
High availablity for DotNetPanel.
Responding to tickets asap.
High Quality/Price report.
Still some problems like little heavy access but it's logical.
=> THE BEST HOSTING COMPANY I EVER TRIED
Services Period: Past customer during January, 2010 - November, 2010
Your commitment and support to your customer is great !
I wish Mochahost to be the #1 Hosting Company !
Services Period: Past customer during November, 2008 - November, 2010
I have several content with windows web hosting at mochahost.com. The go live and the install process was easy. It seems a little bit hand work the customer has to to and the technical service seems to be so, too. But they answered my ticket in minutes.
Services Period: Active customer at the time of review. Customer since November, 2010
No shady tactics or fees. Unlimited Performance, Security, & Speed!
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
