| Reliability/Uptime | 4.00 | 2.08 | | Technical Support | 2.00 | 1.80 | | Customer Service & Billing | 0.00 | 1.91 | | Server & Network Speed | 3.00 | 2.42 | | Price & Value for Money | 3.00 | 2.11 | | Overall Average | 2.40 | 2.06 |
 Reviewed by Nic Hawkins IP 80.187.216.95 on March 5, 2008
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| Rating: |
1.2 (uptime = 2; tech = 2; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Apoloo have charged my debit card without my permission after THEY closed my account (not accepting debit card payment) and I went elsewhere. Repeated attempts to contact billing got no reply. They are STILL trying to charge me for an unused account. |
| Review Period: |
May, 2000 - November, 2007
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Reviewed by Lisa Sweet IP 75.30.245.3 on February 26, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
IT JUST DOESN'T GET ANY WORSE! My site is always down, I don't get all of my email - Tech support couldn't even send me a message. My business relies on this and who knows how much I've lost! I cancelled and they won't even refund my $ for unused service! |
| Review Period: |
January, 2001 - February, 2008
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Reviewed by Ken IP 70.240.191.38 on January 28, 2008
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| Rating: |
1 (uptime = 1; tech = 0; customer = 0; speed = 3; price = 1) |
| Web Hosting Review: |
7 years as a reseller with them and been on the verge of switching several times. Their "tech support" is pathetic at best. I could provide documented examples. Countless UNPAID hours ahead now to switch servers. "Billing dept about email not working?!?!" |
| Review Period: |
February, 2001 - January, 2008
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 Reviewed by Chris Kaiden IP 71.116.176.54 on January 15, 2008
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| Rating: |
2.4 (uptime = 2; tech = 1; customer = 4; speed = 4; price = 1) |
| Web Hosting Review: |
Apollo used to be a very reliable and helpful hosting company, not so any more. When they make system upgrades, certain site features stop working. Support rarely responds to client questions, and does not appear to understand the problem when they do. |
| Review Period: |
April, 2000 - January, 2008
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Reviewed by Chad IP 68.51.203.153 on January 5, 2008
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| Rating: |
0.8 (uptime = 0; tech = 1; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
Wholly unreliable. Constantly down with freezing, FTP fails, no good way to backup. They take forever to install updates (years behind on some.) Tech support is hit or miss. I would not recommend to anyone. |
| Review Period: |
February, 2006 - January, 2008
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Reviewed by Hank IP 71.237.16.146 on October 17, 2007
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
They advertise 24/7 support, but that is simply not true. Every time I've tried to use support after hours, I've been told that they are unavilable. DON'T USE THIS PROVIDER. |
| Review Period: |
January, 2004 - January, 2007
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Reviewed by CEW IP 76.99.160.222 on October 17, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Unhappy customer. Used service since July, 06. Looking to self-host or another provider.
Entry level service is unuseable.
Tech support in unreachable.
VPS services are unreliable.
I'm unhappy. |
| Review Period: |
July, 2006 - January, 2007
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Reviewed by Bob Jackson IP 67.167.237.237 on October 1, 2007
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| Rating: |
0.6 (uptime = 0; tech = 0; customer = 0; speed = 1; price = 2) |
| Web Hosting Review: |
I have been a customer for six years. My email has now been down for four days and we rely on this email to operate our business. Technical support is almost impossible to get in touch with. If it doesn't work, it is of no value. |
| Review Period: |
March, 2002 - January, 2007
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Reviewed by Michael Karesh IP 75.45.252.106 on September 9, 2007
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| Rating: |
1.2 (uptime = 0; tech = 0; customer = 0; speed = 3; price = 3) |
| Web Hosting Review: |
They were good for the first year, but as seen in the ratings here have fallen off a cliff lately. The promised 24/7 support used to be there, now it's a lie. |
| Review Period: |
April, 2006 - September, 2007
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Reviewed by jotomas IP 88.17.137.211 on August 8, 2007
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| Rating: |
0.6 (uptime = 0; tech = 0; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
Continuous problems with e-mail, Plesk functionality and lots of other issues. Tickets take days or weeks to be responded mostly with worthless responses clearly showing an astounding lack of knowledge, competence and willingness. Looking to switch. |
| Review Period: |
November, 2006 - August, 2007
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Review Apollo Hosting
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