| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.57 | 2.65 | 2.85 | 3.40 | | Technical Support | 2.00 | 2.52 | 2.70 | 3.39 | | Customer Service & Billing | 2.57 | 2.70 | 2.88 | 3.55 | | Server & Network Speed | 1.71 | 2.65 | 2.85 | 3.44 | | Price & Value for Money | 2.29 | 2.83 | 3.06 | 3.53 | | Overall Average | 2.03 | 2.67 | 2.87 | 3.46 |
Reviewed by Roberto Soncin Gerometta IP 98.210.187.61 on December 15, 2011
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 2; speed = 4; price = 4) |
| Web Hosting Review: |
I just would hope that when Arvixe has a special offer for new customers, they would extend the deal to regular customers. |
| Review Period: |
September, 2009 - January, 2011
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Reviewed by Matthew IP 71.160.151.151 on December 14, 2011
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| Rating: |
1 (uptime = 0; tech = 1; customer = 2; speed = 1; price = 1) |
| Web Hosting Review: |
This is the most terrible web hosting I've ever dealt with. My site's uptime has been 22%. I've spent countless hours with tech support. The chat is pretty much useless and a waste of time. Site comes back on for a couple of hours and its down again. |
| Review Period: |
May, 2011 - January, 2011
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Reviewed by Muhammad Adel IP 196.221.83.73 on December 3, 2011
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| Rating: |
2.4 (uptime = 4; tech = 0; customer = 0; speed = 4; price = 4) |
| Web Hosting Review: |
Worst customer service and technical support ever. Slow responses on chat, low technical level of personnel who cannot solve any issue, and mamanagement that thinks that its only role is to send sympathy emails to annoyed customers. |
| Review Period: |
September, 2011 - October, 2011
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Reviewed by Per IP 96.255.62.48 on November 11, 2011
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| Rating: |
1.6 (uptime = 2; tech = 1; customer = 3; speed = 0; price = 2) |
| Web Hosting Review: |
Very unreliable. Servers go down every few days on a very regular basis. Tech support is mediocre and largely outsourced/off-site. Do your research before committing. MyBB webmasters, stay away. I paid for two years and have been regretting it. |
| Review Period: |
August, 2011 - January, 2011
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| Company Response: | Sorry for your issues. We will be reaching out to help as much as possible. Please note that as you are on a VPS, since the VPS node has been online 100% of the time, downtime within your VPS are generally caused by usage beyond what your VPS can support. |
Reviewed by Robert Noeller IP 72.230.108.25 on November 2, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Very fast and helpful customer service people. |
| Review Period: |
July, 2003 - January, 2011
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Reviewed by Sandra Davis IP 98.245.19.197 on November 2, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
You really are the best service out there. I have recommended you highly and your quality in service and value has been consistently far above the rest. I am always so amazed at your customer service and tech support, absolutely outstanding! Thank You! |
| Review Period: |
September, 2008 - January, 2011
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Reviewed by John Clem IP 174.103.112.230 on November 2, 2011
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 2; speed = 4; price = 4) |
| Web Hosting Review: |
I am satisfied with my reseller's account except for one thing. Arvixe has lowered their hosting prices 2 times in my 7 years and they continued to charge me the higher previous rate until I noticed the decrease and contacted them about the change. |
| Review Period: |
November, 2004 - January, 2011
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Reviewed by Bill Howard IP 69.137.233.204 on November 2, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Completely professional operation, excellent up time, rapid response |
| Review Period: |
October, 2005 - January, 2011
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Reviewed by Mark Jackson IP 97.97.192.145 on November 2, 2011
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| Rating: |
3.6 (uptime = 3; tech = 4; customer = 4; speed = 3; price = 4) |
| Web Hosting Review: |
Arvixe does a great job providing service, and at the best price. |
| Review Period: |
January, 2006 - January, 2011
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Reviewed by Carl S. IP 69.236.72.46 on November 1, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
In the past, I tried several different hosts and had problems with all of them like bad support, slow servers, very frequent down times.
Then I found Arvixe in 2004 and been with them ever since. I'm completely satisfied with their service. |
| Review Period: |
May, 2004 - January, 2011
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Review Arvixe
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