InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Good Security
Recently, our server was hacked. InMotion Hosting quickly stopped the hacked connection, blocked the IP address from the offending computer, reloaded affected documents with backups and reset our password. I am glad that they were able to act so quickly.

Services Period: Past customer during October, 2008 - August, 2012

Account disabled with no notice or explanation
One minute all was well, the next our web site, email and FTP were disabled. We found out when a customer called to see if we were still in business. InMotion claimed there was a problem with one email account, but disabled everything with no notice.

Services Period: Past customer during March, 2011 - August, 2012

Highly recommended
I've been using InMotion to host my sites for over 3 years. Reliability has been excellent. But it's the support department that really sets Inmotion apart. 24/7 live support by knowledgeable people who are patient with my learning curve.

Services Period: Past customer during January, 2009 - August, 2012

Tech Support
I am new to working with websites and had a good experience from 3 helpful techs on 3 different occasions. They didn't laugh at me. Thank you Ed, Nick & John. Sorry it took so long to post this.

Services Period: Past customer during January, 2008 - August, 2012

Great Customer Service
You can not beat their customer service.

Services Period: Past customer during June, 2011 - August, 2012

Tech support
Great service, got me through my difficulty. I am a "happy camper."

Services Period: Past customer during April, 2012 - August, 2012

Frustration...
Called tech support... I spent 20 minutes on hold... then I spent another 25 minutes trying to verify my account with the Tech... I finally hung up in disgust, without even addressing the problem I called about.
I am looking for a new host.


Services Period: Past customer during April, 2012 - August, 2012

Great help with online chat
The online chat help came up immediately when I clicked on it and my problem was solved in less that five minutes. InMotion is the best web host I have ever used. (four others)

Services Period: Past customer during May, 2011 - July, 2012

Excellent Support Service
The support service is excellent, as always and the issue I had with my new domain name was quickly resolved.

Services Period: Past customer during January, 2010 - July, 2012

Hacked
My site was hacked. The InMotion team was on top of it and let me know right away. The technician was patient and was able to restore the site back to its original condition. They seem to be on top of things and kept me in the loop. Good Job!

Services Period: Past customer during May, 2010 - July, 2012

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  • Reliability/Uptime
  • Technical Support
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  • Server & Network Speed
  • Price & Value for Money

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