InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Mediocre reliability
I use a service that loads a page at intervals to track uptime of my web site.
Uptime has been mediocre, with outages ranging from quarter-hours to hours each month.
This does not meet my expectations.


Services Period: Past customer during October, 2010 - July, 2012

great customer service
Always polite, patient, friendly and very professional. Impressive! AND available 24/7! They have always solved issues promptly. Bravo InMotion.

Services Period: Past customer during March, 2009 - July, 2012

Great Service Every Time
Every time I contact InMotion's staff, they are professional, knowledgable and . . . OH! . . . and they speak English XD Theyare around 24/7 and very helpful and polite.

Services Period: Past customer during June, 2008 - July, 2012

Server Hacked
Someone hacked the server im using with inmotion hosting and it was hacked from the root so i have no access, ive have not been able to work for over 10 days now, losing money every single day. they have not repair the damages yet.

Services Period: Past customer during July, 2010 - July, 2012

Accessing my password and required info for webpage redo.
Good positive answers along with a friendly attitude.

Services Period: Past customer during March, 2004 - July, 2012

Domain Transfer
The Inmotion Hosting staff assisted me quickly with submitting my domain transfer request when the AMP system had difficulties processing my request.

Services Period: Past customer during June, 2012 - July, 2012

Very helpful and great to work with
We had script problems trying to install Frontpage extensions and the tech support crew was great. It took a few hours, but they kept me updated and we're in great shape now. Thanks!

Services Period: Past customer during November, 2010 - July, 2012

Best Support Experience
Service was courteous, knowledgeable, timely. Absolutely no complaints. I would not hesitate to recommend you to anyone.

Services Period: Past customer during June, 2012 - July, 2012

Outstanding customer service!
James was outstanding. He went above and beyond helping me get some things straight. Wonderful patience with someone that is not really tech saavy. Love working with your company!

Services Period: Past customer during March, 2012 - July, 2012

Main Domain Switch on Account
I first set up my account under a domain name for a planned project that never happened. That domain name is being dropped, so I needed to switch the main domain name. Through a series of responsive emails, tech support made it quick, easy, and painless.

Services Period: Past customer during August, 2010 - July, 2012

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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