96 reviews of Alps HOST
Their Priority is Keeping Their Pockets full and not Keeping Clients Happy!
Reseller since 2005. Their support is plain stupid. As reseller I expect them to come to me with solutions, rather they respond with canned responses, on average take about 1 hour to respond, it takes 3 replies before they realise the problem. Stupid.
Services Period: Active customer at the time of review. Customer since January, 2005
Run, no really, run!
The worst web hosting I have ever had. The auto renew ended, forcing manual payment. They had 5 days where I had no service or support & still had to pay that month. Now they have suspended my account without even warning or reason.
Services Period: Past customer during August, 2010 - January, 2013
Was happy till they stopped offering recurring payments.Then they started charging extra $5 fines if you didn't pay in time,real price&value for money considering you use their $10 plan! Must add poor performance for php. Customer service was great though
Services Period: Past customer during January, 2004 - December, 2010
The service has been down several times without notification, the latest downtime was due to server upgrade. Which, by the way took place at 1pm? Previous service unavailable was for 2 days without any explanation, apparent server failure. Never got reply
Services Period: Past customer during April, 2010 - December, 2010
I am Reseller of Alps HOST from last Three years, Overall Performance is very Good,
Very Good....
Services Period: Past customer during February, 2009 - March, 2010
Technical Customer Support gets an A+.
I needed MS Chart controls insalled on the server and opened a support ticket at 9:39 AM. I took exactly 12 minutes for Alpshost to Install it and I received a confirmation email at 9:51 AM (same day, just to :-)
Services Period: Past customer during February, 2008 - December, 2009
Good Support.
Services Period: Past customer during January, 2007 - August, 2009
I am using them as resseller for almost 1 year, I had no problem, and every thing is working fine. Any kind of small problem is getting solved asap.
Services Period: Past customer during July, 2008 - March, 2009
good
Services Period: Past customer during November, 2008 - March, 2009
good
Services Period: Past customer during January, 2007 - December, 2008
