80 reviews of Apollo Hosting
Where Do I start? The first 3 years of service were great. Over the past few months, there have been multiple issuesm too many to list here. Horrible tech support, servers going down, multiple problems when they got new servers, problems w/ web forms....
Services Period: Past customer during February, 2003 - March, 2008
Apoloo have charged my debit card without my permission after THEY closed my account (not accepting debit card payment) and I went elsewhere. Repeated attempts to contact billing got no reply. They are STILL trying to charge me for an unused account.
Services Period: Past customer during May, 2000 - November, 2007
IT JUST DOESN'T GET ANY WORSE! My site is always down, I don't get all of my email - Tech support couldn't even send me a message. My business relies on this and who knows how much I've lost! I cancelled and they won't even refund my $ for unused service!
Services Period: Past customer during January, 2001 - February, 2008
7 years as a reseller with them and been on the verge of switching several times. Their "tech support" is pathetic at best. I could provide documented examples. Countless UNPAID hours ahead now to switch servers. "Billing dept about email not working?!?!"
Services Period: Past customer during February, 2001 - January, 2008
Apollo used to be a very reliable and helpful hosting company, not so any more. When they make system upgrades, certain site features stop working. Support rarely responds to client questions, and does not appear to understand the problem when they do.
Services Period: Past customer during April, 2000 - January, 2008
Wholly unreliable. Constantly down with freezing, FTP fails, no good way to backup. They take forever to install updates (years behind on some.) Tech support is hit or miss. I would not recommend to anyone.
Services Period: Past customer during February, 2006 - January, 2008
They advertise 24/7 support, but that is simply not true. Every time I've tried to use support after hours, I've been told that they are unavilable. DON'T USE THIS PROVIDER.
Services Period: Past customer during January, 2004 - October, 2007
Unhappy customer. Used service since July, 06. Looking to self-host or another provider.
Entry level service is unuseable.
Tech support in unreachable.
VPS services are unreliable.
I'm unhappy.
Services Period: Past customer during July, 2006 - October, 2007
I have been a customer for six years. My email has now been down for four days and we rely on this email to operate our business. Technical support is almost impossible to get in touch with. If it doesn't work, it is of no value.
Services Period: Past customer during March, 2002 - October, 2007
They were good for the first year, but as seen in the ratings here have fallen off a cliff lately. The promised 24/7 support used to be there, now it's a lie.
Services Period: Past customer during April, 2006 - September, 2007
No shady tactics or fees. Unlimited Performance, Security, & Speed!
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
