| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.43 | 0.69 | 1.11 | 1.35 | | Technical Support | 0.57 | 0.77 | 0.89 | 0.72 | | Customer Service & Billing | 0.43 | 0.31 | 0.44 | 0.90 | | Server & Network Speed | 1.00 | 1.08 | 1.44 | 1.51 | | Price & Value for Money | 0.29 | 0.54 | 0.61 | 0.77 | | Overall Average | 0.54 | 0.68 | 0.90 | 1.05 |
| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
They ruined my website. I have no file manager, edit text shrinks everything together and I cannot use the font I want. Now my MP3 music files won't work. The most popular in the world, and the don't support it.
Stink.
Stank.
Stunk. |
| Review Period: |
April, 2009 - July, 2009
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 Reviewed by david cramer IP 75.166.91.30 on May 28, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
web.com is a bad, bad company... Goodbye web.com - I give you 6 months - then bankruptcy, failure, or worse...
Spurious price increases - no announcement - bad service - poor customer service ... Good hosting companies will put web.com out of business |
| Review Period: |
March, 2002 - May, 2009
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Reviewed by Sarah Zimmerman IP 24.4.204.235 on May 15, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Piece of crap in every department. NOne of the departments have any idea what the other group does or what their so-called rules are. I was promised a custom website per my specifications- what I got was a template. I can edit a template myself. STAY AWAY |
| Review Period: |
May, 2009 - May, 2009
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Reviewed by Sean (webpsyd.org), IP 63.236.116.94 on May 12, 2009
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| Rating: |
1.2 (uptime = 4; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Beware! There customer support is the worst I experienced. Then when I went to cancel it they give you the run around and charge you a $25 cancellation fee. Real scam they are running. |
| Review Period: |
May, 2008 - May, 2009
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 Reviewed by Jon IP 70.20.160.158 on March 14, 2009
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| Rating: |
2 (uptime = 1; tech = 3; customer = 3; speed = 3; price = 0) |
| Web Hosting Review: |
Happy Interland customer for 9 years -- they migrated 3 sites in Jan 09 -- major problems with using Access DB, application pool quickly exhausts and site goes down. Tech support responsive but unable to solve |
| Review Period: |
January, 2000 - March, 2009
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Reviewed by NJ IP 66.92.43.126 on February 9, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I've seen bad businesses, but this one is probably the worst out there, not just among web hosts, but overall. I used to have my account with Interland and that was about 3 on a 0-4 scale, but when they sold to Web.com things started going downhill quick |
| Review Period: |
January, 2000 - February, 2009
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Reviewed by Steve IP 151.204.220.25 on January 20, 2009
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| Rating: |
1 (uptime = 2; tech = 1; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
I can’t tell it in 255 characters. They will not refund your money even if they are wrong I had to go to the CC yesterday to stop payment. If you want the whole story email me at sales@twiststir.com 1-19-09 no saitisfation
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| Review Period: |
July, 2003 - January, 2009
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Reviewed by CD IP 64.126.87.98 on December 14, 2008
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| Rating: |
1.4 (uptime = 2; tech = 0; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
Their technical support is WORTHLESS. They migrated my website on 12/01/2008, did not setup the proper permissions on the migrated server and have my website down since 12/01/2008; we are now 12/14/2008 and they still have not resovled the issue. |
| Review Period: |
August, 2004 - January, 2008
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Reviewed by Steve O. IP 98.221.38.37 on December 6, 2008
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| Rating: |
1.4 (uptime = 2; tech = 0; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
OK when it works, but it does go down, and when it does, the tech support is worthless.
PLAN ON HAVING YOUR SITE DOWN FOR AWHILE - THEY JUST DON"T GIVE A CRAP !!!! |
| Review Period: |
May, 2002 - January, 2008
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Reviewed by Michael Levy IP 64.114.17.174 on November 26, 2008
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| Rating: |
1.2 (uptime = 2; tech = 0; customer = 1; speed = 1; price = 2) |
| Web Hosting Review: |
Technical support is totally incompetent. I know more than they do and when I explain what needs to be done to fix a problem, they have no clue what I am talking about. The close incident reports before you have any input or verify the problem is resolved |
| Review Period: |
August, 2001 - January, 2008
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Review Web.com
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