Web.com Reviews

Web.com
276 reviews of Web.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

AWFUL!
I missed the part where I'd be charged $42\mo. Wasn't able to complete set up bc they didn't offer what I needed. I didn't log in for a while, forgot pswd, sent emails to cancel and still got chrgd. They won't credit ANYTHING back. I paid for NOTHING!

Services Period: Active customer at the time of review. Customer since October, 2015

The Worst RIP OFF!
These people are using false advertisement. They tell you $5.95 up front, then what they don't say I'd that they will bill you $98 automatically before a 30 days. They don't help you ser up site. When you try to follow their link, it never work, big waste

Services Period: Past customer during March, 2016 - April, 2016

They bullshit alot
They will lie to you and you don't even realize that they did it. You will ask them specifically for something that you want and they will tell you "no it's this not that." Such bullshitters and liars. Not just one did it but many of them did it to me.

Services Period: Active customer at the time of review. Customer since March, 2016

Tried to cancel...
I tried to cancel. Can't do it online. Phone only. (nice , right?) I called. "Oh, sure. Happy to help. Just hold one moment...." They never returned to the phone and after 20 minutes I hung up. These people are real gems.

Services Period: Past customer during December, 2015 - March, 2016

Misleading - Dont use if you are just ask them to host
Hosting - Essential (just through hoops to DYI)
3/11/2016
ehosting50promo5471
Give DIY Net New Hosting customers $0.50 at acquisition for the first month with subsequent renewals at $14.95* 3/11/2016
4/8/2016
$0.50
$14.95 too much headache for this


Services Period: Active customer at the time of review. Customer since March, 2016

Will not release your domain
Web.com gives you the run around when trying to transfer your domain away. Even had one support tech say that we weren't registered at web.com. Then all of the sudden your domain is registered with them but they make up other excuses. Buyer beware.

Services Period: Active customer at the time of review. Customer since June, 2015

Web.com should be renamed web.con
I recently started my business and wanted to build a web page .
Not one thing I was promised happened
I could not even access the supposedly web site they had put together for me
Within a month I was over £300 down and so I opted out and cut my los


Services Period: Past customer during November, 2015 - February, 2016

can not keep a site up !
We have been with you since Sept 2015 and have experienced site going down at minimal of once per week since we started with you, but this week alone on mon-wed the site was down and now thur-fri the store is down. you cant keep a site up for nothing!

Services Period: Active customer at the time of review. Customer since September, 2015

fraud company
They are a scam company they tried to steal my domain so they can sell it, most likely they would sell it back to me with a lot higher price. This company is fraud company you need to stay away from them.

Services Period: Active customer at the time of review. Customer since December, 2015

Avoid Avoid Avoid
Avoid, they miss sell the product. Not only did they take months to get my website close to acceptable, the "do it yourself" software is clunky and un -usable. The SEO they offer is a joke, and and soon as you stop paying they delete your website.

Services Period: Past customer during July, 2015 - January, 2016

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