Web.com Reviews

Web.com
335 reviews of Web.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

absolutely awful policies
A simple request to cancel my account required 3 calls to get to the "loyalty services" department.

The service agreement says: a customer may request the cancellation of "...Services by calling Web.com customer service... 3 calls!!


Services Period: Past customer during June, 2017 - November, 2017

STAY AWAY
They are bizarrely incompetent and I have had the most horrific experience. It's been 5 weeks and I still don't have a website. The first draft they produced was poor and it took them ages and they ignored all my emails and all my modifications

Services Period: Active customer at the time of review. Customer since September, 2017

TOTAL SCAM
DO NOT USE

Services Period: Active customer at the time of review. Customer since April, 2017

Don't waste your time
Web.com "sold" me a terrible service. Among other things, I learned after agreeing to their service that a 2nd website actually hurts your SEO.

Services Period: Past customer during July, 2017 - September, 2017

Stay far away
Had a successful website with them for a year. Felt a second one was in order. I paid $1,500 up front. They never provided my new website and they accidently deleted my orginal. These people are incompetent. Filed for refund through credit card company.

Services Period: Active customer at the time of review. Customer since February, 2015

Please, please, please STAY AWAY
Used service for a year: 1) too pricey 2) SEO work was useless - no leads 3) after I cancelled, customer service was horrendous. took 2 weeks to FTP the site! kept transferring me from team to team. Had to threaten them to have it escalated. Grrrr!

Services Period: Past customer during August, 2016 - August, 2017

SOLD MY WEBSITE
Hadn't been on my website in a few months when I typed my web site address and it says it was SOLD and I can buy it back for $2600 , web.com says there is nothing they can do. claimed they email me a renewal notice. LIARS ! but still taking 24.90 autopay

Services Period: Past customer during October, 2007 - July, 2017

Promises unkept
I was billed also for something I didn't buy. So far, after 120 days, not 1 single lead. My site shows up on page 17 instead of page 1 like they promised. Canceling today. Loved it when they were network solutions and they sold to web.com.

Services Period: Active customer at the time of review. Customer since March, 2017

Worst Site Ever Made
Literally useless. Please do not use this site, I tried using it for one day and even through 1 day i could tell it was a complete waste of money as it hardly worked, looked like trash and had horrible customer service.

Services Period: Active customer at the time of review. Customer since July, 2017

why would anyone let this company host their website?
Web.com is so frustrating. Trying to change a billing card or delete a assigned card seems impossible. Constant spamming with offers to grow your business. I just want to get things done. Spent the last day trying to replace a debit card with a replacemen

Services Period: Active customer at the time of review. Customer since January, 2001

Review Web.com

Connect with

or enter your information below.

Your name

Your email

Hide from public

Rating

  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Title of your review

(100 characters max. Remain: 100)

Your review of Web.com

(255 characters max. Remain: 255)

Your domain hosted with Web.com

Hide from public
Current customer since
Past customer form
to:
I would like to receive newsletter from HostSearch.

Enter the text from the image below:

Disclaimer: You must be a current or past customer of web host that you're reviewing. HostSearch reserves the right to accept or reject any reviews.

Top 3 Hosts From Our Search

1OrangeWebsite.com
23essentials Hosting
3LeaseHost