| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.43 | 0.69 | 1.11 | 1.35 | | Technical Support | 0.57 | 0.77 | 0.89 | 0.72 | | Customer Service & Billing | 0.43 | 0.31 | 0.44 | 0.90 | | Server & Network Speed | 1.00 | 1.08 | 1.44 | 1.51 | | Price & Value for Money | 0.29 | 0.54 | 0.61 | 0.77 | | Overall Average | 0.54 | 0.68 | 0.90 | 1.05 |
 Reviewed by Chad IP 71.229.246.158 on October 21, 2008
|
| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Calling tech support is a joke, hope you have a speaker phone. The tickets opened for service help don't mean anything. Note: if it says resolved, double check it is probly not true. Read the fine print or they will take you to the cleaners in charges. |
| Review Period: |
April, 2008 - January, 2008
|
|
Reviewed by Sara B. IP 67.184.18.127 on September 19, 2008
|
| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
They have numerous hidden charges and their sales staff agrees that there are no other charges when signing up. SCAMMERS! |
| Review Period: |
August, 2007 - September, 2008
|
|
Reviewed by mary (ozarksequineexchange.com), IP 70.238.162.168 on September 16, 2008
|
| Rating: |
0.4 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
very poor customer service, they do not explain what happens when you cancel other than you will recieve money back. I cancled within 24 hours they found a way around not giving me my money back and it was do to poor customer service. |
| Review Period: |
September, 2008 - September, 2008
|
|
Reviewed by John IP 96.2.106.237 on September 13, 2008
|
| Rating: |
0.4 (uptime = 0; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
As I write this, I have been on hold with Web.com's customer service for 1 hour and 35 minutes. This is NORMAL. DO NOT give your business to this horrible company! |
| Review Period: |
April, 1996 - September, 2008
|
|
Reviewed by Maria Bermudez IP 70.181.38.98 on August 23, 2008
|
| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
This company has been nothing but a headache for me. Their customer service is a real joke, they charge your credit card like it is their own and try getting a refund. Not possible. |
| Review Period: |
July, 2006 - August, 2008
|
|
Reviewed by Brad Tatham IP 24.255.1.22 on August 19, 2008
|
| Rating: |
1.6 (uptime = 2; tech = 2; customer = 0; speed = 2; price = 2) |
| Web Hosting Review: |
Interland was OK but we then moved to another ISP because of price and cancelled our account web.com kept charging We then cancelled SEVERAL more times and they still charged us. If you cancel with web.com block your credit card account from them. |
| Review Period: |
January, 2001 - January, 2004
|
 Reviewed by James IP 66.58.141.37 on August 3, 2008
|
| Rating: |
2 (uptime = 4; tech = 1; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
My hosting plan has been "upgraded" from unlimited email and unlimited subdomains to a fixed number of email accounts and no included subdomains. During the upgrade web.com "lost" one of my email accounts and deleted the mail stored in that account. |
| Review Period: |
August, 2001 - August, 2008
|
|
Reviewed by mike kelley IP 76.174.199.150 on July 19, 2008
|
| Rating: |
1 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
Their business practices are so reprehensible i'm surprised there isn't a class action lawsuit. if you have a business you will loose money due to dwntime (web and mail) the rest of you will just be frustrated beyond belief! |
| Review Period: |
January, 2004 - July, 2008
|
|
Reviewed by Peter Gunardi IP 67.95.207.46 on March 4, 2008
|
| Rating: |
1 (uptime = 2; tech = 0; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
Do not waste your time with this company. Their customer support is a total joke. The database in my website got wipe off by virus, twice in the last 3 months and to restore it I have to pay $150 each time. When I argue about their responsibility to prote |
| Review Period: |
June, 2004 - March, 2008
|
|
Reviewed by Alex IP 200.41.117.66 on January 15, 2008
|
| Rating: |
2 (uptime = 0; tech = 1; customer = 4; speed = 3; price = 2) |
| Web Hosting Review: |
I have ONE Week without mail service, and the tech support doesn't know when will be fixed! |
| Review Period: |
January, 2000 - January, 2008
|
Review Web.com
|
Partners
