AK Web Hosting Reviews

AK Web Hosting
7 reviews of AK Web Hosting
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

I would never recommend this company I'm sorry to say. I've been with them for years. They were my first hosting company so I was content to just 'put-up' with the lack of customer support. My site was down for nearly 5 days; until I went with another com

Services Period: Past customer during April, 2000 - August, 2006

I've been with them since 11-05 and the downtime is UNBELIEVEABLE !!! It's down right now as we speak, and trying to get anyone on the phone is like gambling in Vegas. It's bad enough for the people actually paying for service to be down, but it seems lik

Services Period: Past customer during November, 2005 - August, 2006

No tech issues at all, but the customer service is just plain awful. Billing/CS are generally unresponsive (and occasionally rude when they do bother to respond).

Services Period: Past customer during May, 2001 - May, 2005

Been with this host since 2001 (when it was www-hosting) and since it has become AK Web Hosting it has been really, really bad. Server downtime often, problems with email, no refund due to their lack of service.

Company Response: We are sorry for the downtime you experienced during our server migrations. I can affirm these issues are now resolved and since 4/1/05 our uptime across all shared servers is 100% Uptime. If you wish to rejoin AK Web Hosting at a later date, we can provide you 12 months of free hosting as a "Thank You!"

Services Period: Past customer during November, 2001 - April, 2005

not very good. I plan to get my own fixed IP and quit them. they have : lost my content, changed name servers on me, moved my server without notice, and had several downtime events.

Company Response: We are sorry for the downtime you experienced during our server migrations. I can affirm these issues are now resolved and since 4/1/05 our uptime across all shared servers is 100% Uptime. If you wish to rejoin AK Web Hosting at a later date, we can provide you 12 months of free hosting as a "Thank You!"

Services Period: Past customer during June, 1999 - March, 2005

Don't give them your credit card. Canceling the service is near impossible. If you expect normal interaction with your hosting provider, than stay away from this hosting service. I switched 5 domains to livehost.net for the personal service.

Company Response: This customer had 1 or 5 accounts with us which was a high resource website. After 2 weeks of discussing option with them, we had no choice but to terminate that account, therefore he canceled all preceding accounts with us, unfortunately we simply can not risk the uptime of customers on a server to satisfy just 1 customer at the risk of 400 other customers on that server

Services Period: Past customer during February, 2003 - January, 2005

dedicated hosting customer. toll free reboots always answered phone. helpdesk support is OK (anywhere from 10 min replies to 24 hours)

Services Period: Past customer during January, 2003 - February, 2005

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    • Reliability/Uptime
    • Technical Support
    • Customer Service & Billing
    • Server & Network Speed
    • Price & Value for Money

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