189 reviews of Aplus.Net
6 years I wish I could get back!
This company is the most unprofessional company I have ever had the displeasure of doing business with, they don't take any responcability for any mistakes and do not remburse you for any lost commerce for their mistakes, beware, use godaddy... iMergency
Services Period: Past customer during January, 2009 - January, 2016
Fraudulent billing practices
We canceled our service with APlus in early December of 2014, I recently discovered that they just kept on billing my cc for the last 2 years. I phone call to customer service and numerous supervisors went no where. Now disputing it with my CC company.
Services Period: Past customer during December, 2004 - December, 2014
Review of Aplus.net
Following are my comments:
I agree with the reviews and comments by other customers.
The sales, customer service, billing department as well as the technical service as per customer reviews are correct and no response to questions.
I would not recommen
Services Period: Active customer at the time of review. Customer since July, 2015
Ridiculous gaps in customer service
• They themselves dont even seem to understand their labyrinth of a website
• Customer service simply is not open at night. No international time zones
• Emails go unanswered or responded without addressing the main issue
Avoid this sand tr
Services Period: Active customer at the time of review. Customer since February, 2003
Customer Since 1998 - Absolutely Exhausted of APlus!!
Was a wonderful company. Now, since Deluxe bought in 2009, absolutely WORST tech support. I have no email for one whole week already...and counting. It is 2015! Business with no email??? Lots of blaming of the customer. BAD, BAD, BAD.
Services Period: Active customer at the time of review. Customer since June, 2001
DO NOT USE!
complete failure of host website!!!! For 4 mo. I called & emailed these people to assist in correcting errors they made on my website. They had charged me for TWO DOMAIN NAMES and spelled ONE COMPLETELY WRONG! THEY WILL NOT REFUND ANY $ - CROOKS!!!!
Services Period: Past customer during August, 2013 - October, 2014
Stay away
These guys do not know what they are doing.
Totally screwed up my hosting.
Site down for months.
They should be going out of business soon.
STAY AWAY!
Services Period: Past customer during January, 2007 - September, 2014
Aplus.net Epic Fail
Before Aplus was purchased by Deluxe or Hostopia, they were a decent company with fairly decent customer service. Now they Lie and delay their answers and won't admit they are at fault!
Services Period: Active customer at the time of review. Customer since December, 2010
DITTO-TERRIBLE SERVICE-
THIS IS ABSOLUTELY THE WORSE CUSTOMER SERVICE EXPERIENCE I HAD SINCE STARTING MY SMALL BUSINESS. I paid for a simple website design then THEY told me after 4 weeks that there was a technical difficulty with launching it. Reminder to never ever PREPAY.
Services Period: Active customer at the time of review. Customer since March, 2014
Worst Company I Have Ever Dealt With
Aplus acquired the company that hosted my business web site and email last Fri. Since then our web site and email are inoperable. Aplus can't seem to figure out why and doesn't seem to care. Run from these fools- they'll ruin your business!!!
Services Period: Active customer at the time of review. Customer since September, 2013
