4 reviews of BigCloudy
My hosting service is down again
My hosting service is down again, and on top of that, I've been having to report problems to the support team every week. They can't keep everything running. I've already lost three clients because of this. I recommend that before migrating your environment, you conduct a testing period.
Services Period: Active customer at the time of review. Customer since March, 2025
Great Value for Money
BigCloudy gives you the kind of performance you'd expect from premium hosting but at a reasonable price. The NVMe storage and uptime have been impressive so far. Perfect for small projects and growing websites.
Services Period: Active customer at the time of review. Customer since July, 2025
Best support ever
BigCloudy has been a game-changer for my website! Their support team is lightning-fast and super knowledgeable. I've seen a huge improvement in my site's speed and uptime, and the pricing is really competitive - definitely recommend!
Services Period: Active customer at the time of review. Customer since March, 2025
BigCloudy Review (0/5 stars): Bad Service, Website Goes Down
Experienced multiple unexpected shutdowns without prior notice, leaving my website inaccessible. When seeking explanations, support staff became hostile and threatened account termination instead of providing solutions. Staff couldn't even provide timelines for service restoration. Would not recommend - puts your business at serious risk due to unpredictable downtime and unprofessional support responses.
Services Period: Past customer during December, 2024 - December, 2025
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