10 reviews of DirectSpace Networks
Worst customer service ever
The service is somewhat stable, but if you have a problem, forget it, they close the support tickets few days later without answering.
They don't offer you refunds or compensations. Their customer support is nonexistent.
Services Period: Active customer at the time of review. Customer since May, 2017
Thieves
Support = Dire
Connectivity = OK
Billing = Thieves
Billed me and took more money than they should have, now are refusing to deal with me to refund it. Childish, ammature company, AVOID!
Services Period: Past customer during January, 2014 - December, 2015
Pretty good
They are very reliable.
Services Period: Active customer at the time of review. Customer since March, 2013
okay service but technical support sucks
I've been with directspace about a year now I have about for virtual servers the problem with directspace is communication time big delay I've been waiting for about 3 days when they reply back it takes another day each time to get another response
Services Period: Active customer at the time of review. Customer since December, 2012
Horrible Technical support
they promised to migrate my websites from my old host, well 14 days down the line and the migration never happened, tickets gets answered after 3 days just to say we will do this soon.i wasted $24 + $36 to my old host in 1 month. AVOID DIRECTSPACE.COM
Services Period: Past customer during January, 2013 - February, 2013
DirectSpace is very unreliable
I've had their service for around 5 months, and during the last 3 months there were complete problems back-to-back. The speeds weren't that great. Took around 24 hours for custom service reply. Unreliable service.
Services Period: Past customer during February, 2012 - July, 2012
My Review
They have budget VPS but too cheap means almost no technical support.
They won't event reply to tickets if it is not urgent.
Just makes your blood boils.
Services Period: Past customer during October, 2011 - May, 2012
I saw their deal and thought it would be good but boy was I wrong. DO NOT use them for streaming media. I had 4 servers on them and lost all my customers. Support was horrible and most of the time they did not have a clue what they were talking about and
Services Period: Past customer during September, 2007 - December, 2007
requires ads
no phone support reached
no online support online, all off line
first log in and validation of setup failed
Services Period: Active customer at the time of review. Customer since September, 2007
They don't keep backups, have lost entire site's data, down for as long as 4+ days at a time, tech support often doesn't respond at all. Avoid at all costs.
Services Period: Past customer during October, 2006 - March, 2007
