Doteasy Reviews

Doteasy
16 reviews of Doteasy
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Tayo O

Poor Service Delivery
I would not recommend. Purchased a domain and ssd hosting from them on a promotion. I was provided with a misspelt domain (usually unnoticeable), I was then told I would need to purchase another domain name at a higher amount. I turned off the auto renewal on the bad domain and had to purchase a new one. I was sent a mail three days to the end of the expiration of the bad domain that it will be auto-renewed from "support@rimyybvzbapg.upmind.app", thinking it was a spam mail and knowing I turned off the auto-renew future on the bad domain, I shrugged it off. I noticed the payment on my card and decided to write them for a refund. They insisted they were not going to refund the domain registration and kept silent on the ssd hosting.

Their refund policy is not transparent and their customer service rendition is very poor.


Services Period: Active customer at the time of review. Customer since September, 2022

Adrienne

Great host
I have a few website hosted with Doteasy and I've never had problems with them. Doteasy doesn't disappoint. I am starting a web shop and Doteasy is of course my first choice!

Services Period: Active customer at the time of review. Customer since March, 2015

Aki M

Thanks Cissie
I am a complete newbie to websites and basically I needed someone to guide me through setting up a website and in comes Cissie...so patient, so courteous, so resourceful...and all over live chat, too! Love that Doteasy's support is always there for me!

Services Period: Active customer at the time of review. Customer since November, 2017

Aki M

Superb customer service!
Doteasy took that time to go through my entire website and help me find the plugins that were causing my website to load slow. Philip was so patient and so helpful! Thanks Doteasy!!

Services Period: Active customer at the time of review. Customer since December, 2017

Craig Bresett

Best in the business
Doteasy really takes the "easy" part of their name seriously. I can't believe how fast they work to resolve issues (usually issues that I created myself as a non-tech savvy business owner). They never talk down to you - they just solve problems.

Services Period: Active customer at the time of review. Customer since September, 2011

Kathy

Thanks Eric!!
I got a $5 domain from Doteasy and needed to make MX changes to hook it up with Google. I thought being on a domain-only plan, I'm on my own, but Eric was super nice and he helped me made all the changes, all within 20 mins on a weekend, too!! THX!!

Services Period: Active customer at the time of review. Customer since February, 2018

Gerry

Love their $5 domain!
I needed a new domain name for my web store and didn't want to pay Shopify $$ for it. Luckily a friend recommended Doteasy. Can't beat $5 domains! My domain was registered and up and running fast and they didn't even upsell me on hosting plans! Perfect!

Services Period: Active customer at the time of review. Customer since April, 2018

Mark Jennings

best live chat support
Having problems with my old unresponsive host and needed to find another host fast. Hopped on live chat and was able to talk to a real person and got all the answers I need. Right away they helped me set up wordpress and all is ready to go. So far so good

Services Period: Active customer at the time of review. Customer since April, 2018

Sarah Olson

Love their site builder
New to websites and was looking for an easy-to-use site builder. A friend recommend Doteasy. Their site builder is so powerful yet so easy to use and I love how it's connected to my hosting account so I can manage everything from one dashboard.

Services Period: Active customer at the time of review. Customer since January, 2018

Flora Jackson

Great HTTPS help
I needed to switch my website to HTTPS because of Google's new policy, but didn't know where to start. I came across a review of the great service from Doteasy's Philip on other website and I decided to give them a try. The best decision ever!

Services Period: Active customer at the time of review. Customer since April, 2018

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