Ronald J Crouse
Great hosting company with top-notch customer service.
I switched my VPS to eBoundHost and enthusiastically recommend them.
Services Period: Past customer during November, 2007 - February, 2008
87 reviews of eBoundHost
Great hosting company with top-notch customer service.
I switched my VPS to eBoundHost and enthusiastically recommend them.
Services Period: Past customer during November, 2007 - February, 2008
The best host I ever had.
What I like the most about them, is the support; very friendly, professional, and above all very prompt. All the requests are answered within minutes and unlike many other hosts their support is there 24 hours a day.
Services Period: Past customer during June, 2007 - January, 2008
excellent communications! they really go the extra mile.
switched from earthlink and loving every minute of it.
Services Period: Past customer during October, 2007 - November, 2007
Great tech support! Very responsive and helpful. Very good value for the money.
Services Period: Past customer during September, 2006 - September, 2007
Tech support very nice and pretty quick. Plesk, their system that manages site, is TERRIBLE. I can't find the simplest answer there because I always get error screens. Every problem takes 1-4 hours to resolve!
Company Response: Hi Dedra! I'm sorry that Plesk is not working for you. We also offer the same hosting packages on our Cpanel servers, so if you continue to have issues, let us know and we will gladly migrate your account. Best regards, Denis.
Services Period: Past customer during April, 2007 - August, 2007
I am with eBoundhost for almost one year now. It is a great host BUT for the last couple of months there have appeared some problems with email server (at least twice a month). When I report any problem they fix it promptly.
Company Response: Hi Jindrich, thanks for the review! The good news is that we maintain a low client load on each server, so even when one server experiences problems (very rarely), 99% of our customers are not effected.
Sincerely, Art
Services Period: Past customer during August, 2006 - May, 2007
Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with: friendly, courteous and professional.
Services Period: Past customer during September, 2001 - May, 2007
They got hacked 2 weeks ago and all of my sites went down for 4 hours. When they came backonline, all the databases had been erased. Since they advertised that they did weekly backups, I thought it wouldn't be a big deal, but it turns out they haven't don
Company Response: Recvrd the majority files/dbs and sent array to recvry. Sophist. hacker attacked during backup and broke process Onl 1 serv of over 50+ was hckd Most cust were back up before they knew of outage This happens to everyone We grew from experience.
Services Period: Past customer during October, 2006 - April, 2007
eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.
Paul (nextstepwebpages.com)
Services Period: Active customer at the time of review. Customer since March, 2007
SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.
Services Period: Past customer during February, 2007 - March, 2007
