eLite Server Management Reviews

eLite Server Management
6 reviews of eLite Server Management
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Amtech

Excellent Service and Resources
I express my gratitude to ESM for their exceptional technical support, patience, and resolution of issues encountered during the migration process. Their prompt responses, effective solutions are dedication to customer assistance have been commendable. While utilizing C panel service and dedicated server for my business website and storage purpose, I have witnessed significant growth in my business. Thank you, ESM, for your continued support and services.

I'm thrilled to share my excellent experience with eLite Server Management. They are highly professional and expert in technical support. Special kudos to their exceptional technical support for their prompt, patient and proactive approach in resolving migration issues.

Since adopting their dedicated server which are good with resources and proactive services, my business has experienced significant growth and improved website performance and bandwidth issue.

Services Period: Active customer at the time of review. Customer since October, 2023

Enzo Persillet

Incompetents and liars at best, scammers at worse
I can't talk about every problem.
01/08/23: I contact them in the goal of leasing a subnet.
04-06/08/23: They seem to be able to suit my needs, so I try to buy a subnet plus a server, but there are problems. Firstly, depending on which page I look, the specifications of the "NVME 128" server aren't the same. You first see “unmetered bandwidth”, but when you buy it, it says 50 TB (which the company confirmed it is). They also say 2 x 2 TB SSD, but when you buy it it's only 960 GB, they confirmed it was in fact 2 x 2 TB but I had to add a second disk, which added cost. Secondly, the credit card option isn't working, PayPal is the only alternative (it seems to have been resolved now).
I find out that you can pay on the PayPal page without a PayPal account so I do it. It should now take them at most 12 hours to set up the server (their words).
07/08/23: They announce they are purchasing new hardwares, meaning it will take more time.
13/08/23: The server is finally usable, but again, problems appear. The biggest one being with the subnet, it doesn't suit my needs at all, I was extremely clear from the start that I needed something particular, they explicitly stated that they were able to deliver that. They said I had to wait for the subnet to become what I wanted it to be.
17/08/23: I waited more than planned, I contacted them again about the issue, they said that what I wanted wasn't possible, which doesn't make sense for two reasons. Firstly, it's simply not true. Secondly, why would they say they have it, when they don't or can't?.
Following this, I ask for a refund, as they lied multiple times (another example: the CPU of the server I got wasn't the advertized one, and wasn't as good) and were completely unable to deliver what I asked for.
19/08/23: After a bit of arguing, they finally accept my demand, my "order will be refunded".
02/09/23: Many messages and excuses later, I'm still waiting for the refund, it was said to take 3 days, it's been

Services Period: Past customer during August, 2023 - September, 2023

Steve Maul

Best Dedicated Server Hosting At Cheap Price
Thanks Elite Server for the best and affordable web hosting service. Even I can say that they have one of the finest support team when it comes to problem solving wherever I am stuck with installing.

Services Period: Active customer at the time of review. Customer since January, 2021

Shawn

Good Service at unbelievable price
I have been with eLite Server management for last 3 months and want to acknowledge my satisfaction for the services received. Recently, I have even migrated my main server to them because of their topnotch support and adorable server pricing.

Services Period: Active customer at the time of review. Customer since January, 2020

Parag

Good Uptime and Support
I have been using, eLite Server Management for over a year. Their customer service is totally awesome. They provide a quick activation system, that is less than 24 hours. I recommend using the server as they are very well priced and you have full control.

Services Period: Active customer at the time of review. Customer since May, 2018

Steve Armock

Reliable Servers
Today I am a loyal customer of eLite Server Management and I can say that They have a dedicated support team who works with prompt action. Also, they provide alternative solutions to help their clients. Thank you.

Services Period: Active customer at the time of review. Customer since November, 2018

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