Intermedia Reviews

Intermedia
16 reviews of Intermedia
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Run away
It's very simple. Your data is not safe here. We wanted to change to our own internal exchange servers, the this company refused to give us our data. Shameful!!!!!

Services Period: Past customer during January, 2006 - April, 2016

Intermedia helps me to provide high quality services to my clients and I like that it always include new services and technologies as soon as they are available. I have a larger portfolio to offer to my clients. Intermedia helps me achieve that.

Services Period: Past customer during August, 1999 - August, 2009

To be honest I tried hosting with many providers, but only Intermedia's web hosting fits all the criteria that I was looking for and seems to have everything I need. I've been hosting with them for about 1 year, and have never experienced any downtime.

Services Period: Past customer during March, 2008 - April, 2009

Intermedia is an absolutely brilliant web-hosting provider. 2 years with them and couldn't be happier. We are ready to pay $16 per month for qualified support and guaranteed uptime. Their HostPilot control panel is awesome!

Services Period: Past customer during May, 2006 - April, 2009

After 11 month's we couldn't take it anymore. The tech support is the worst I have encountered anywhere. As for customer service, we were threatened to stop complaining or they would cancel our account - I have it recorded - you wouldn't believe it.

Services Period: Past customer during May, 2008 - March, 2009

STAY AWAY from intermedia. They have the worst customer service I have experienced. Rude and without regard for anything. My sites were down today after only being with them for a few weeks. They could care less. Bad technical infrastructure and horrible

Services Period: Active customer at the time of review. Customer since January, 2009

Downtime is their trade mark. Support is incompetent and they don't care. I moved form a shared plan to a semi-dedicated only to get more problems. It cost me time and credibility because we are a web based company.

Services Period: Past customer during September, 2005 - November, 2007

We have been using Intermedia for 6 months now and our whole corporation just love the integration of exchange. We have founs Intermedias support to be excellent as well.

Services Period: Past customer during February, 2007 - August, 2007

My whole company in 3 countries is unable to send or receive any email. Intermedia's exchange servers are down, once again, and I'm done using them. When I signed up, I didn't realize that they only offer email support out of another country at night.

Services Period: Past customer during September, 2006 - June, 2007

One word describes Intermedia.net's service: DOWNTIME. This week, we haven't been able to get email as their servers can't handle the sheer volume of inbound email. What kind of nickel-dime operation is this? And their support people couldn't care less.

Services Period: Past customer during December, 2006 - May, 2007

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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