Cheryl Buxton
HORRIBLE
Sent numerous support tickets - no response, no phone number to contact them. Will be switching as soon as possible.
Services Period: Active customer at the time of review. Customer since January, 2002
10 reviews of Internet Planners LLC
HORRIBLE
Sent numerous support tickets - no response, no phone number to contact them. Will be switching as soon as possible.
Services Period: Active customer at the time of review. Customer since January, 2002
They Suck
Cut and past from prior dated. Same story. Emails repeatedly getting bounced back due to poor reputation of server. Don't respond to emails. Don't return phone calls. Don't respond to online support tickets.
Also, emails from their servers are blocked in China. If you need to communicate with China, you are out of luck.
I am switching to new hosting company.
Services Period: Active customer at the time of review. Customer since April, 2006
Terrible
Terrible service. Emails repeatedly getting bounced back due to poor reputation of server. Don't respond to emails. Don't return phone calls. Don't respond to online support tickets. Time to find a new hosting company.
Services Period: Active customer at the time of review. Customer since January, 2005
Don't use Internet Planners LLC
I've owned my domain name since 2007. They were fine at the start but in recent years they have become uncontactable and therefore completely unhelpful. I can't access their website to correct wrong info, and they never reply to requests for support
Services Period: Active customer at the time of review. Customer since May, 2007
Terrible!!
I have been waiting for a response from these guys for over a year. I am trying to transfer my domain. My mailbox is full and I cannot access my emails. Terrible, no service at all and overpriced.
Services Period: Active customer at the time of review. Customer since August, 2006
It's a joke
We received an email to renew, clicked on link, came up to an error page. Finally got to their web site tried to log in, didn't work, sent in several request for a password update, no reply. called several times got no answer.
Services Period: Active customer at the time of review. Customer since August, 2009
Absolutely Atrocious!
Try to update Icann information Using their interface… Absolutely terrible experience… Doesn't work errors out every time. Sent several support tickets so far no response. Left several phone messages and no call back at all at this point.
Services Period: Active customer at the time of review. Customer since April, 2008
Been waiting MONTHS to get my Domain name released
Numerous phone calls, and 'service tickets' to get our domain EPP/Transfer Auth. code to go to Go Daddy. NO RESPONSE!!!!!!
Services Period: Active customer at the time of review. Customer since June, 2011
Terrible
Dom renew reminder link page fail, support & follow up pages int server errors Google links non existent pages phone supp op gave up her comp slow not working unable to raise her own support ticket. Taken money but no conf of renewal day before expiry
Services Period: Active customer at the time of review. Customer since August, 2001
Control panel is good. Price is excellent. I haven't noticed server down.
Company Response: none
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
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