3 reviews of iRexta
Really good support and value
The iRexta team are really helpful. I had a server that blew up because of bad updates and once with a hardware issue. They team is responsive, helpful and the network is top notch really. What you get for the money is really A++ The support and ownership are honest and trustworthy.
Services Period: Active customer at the time of review. Customer since May, 2022
Worst Server Provider I've Encountered in 25 Years
I've been working with dedicated servers for over 25 years, and I can confidently say that Irexta is the worst provider I've ever dealt with. They clearly have no understanding of the urgency required to keep a business running. My company relies on these servers to stay online, and any downtime longer than an hour risks losing our users. Yet, Irexta took days to bring a server online, offering nothing but ridiculous excuses.
This is beyond frustrating and completely unacceptable. If you value your business and uptime, stay far away from Irexta. Their service is absolutely abysmal.
Services Period: Active customer at the time of review. Customer since July, 2024
Great support
iRexta is a company that truly values its customers, as demonstrated by the exceptional customer service I received from Rick Surbrugg. I had an issue that needed to be resolved, and Rick went above and beyond to help me out.
From start to finish, Rick's approach was professional and his expertise was evident. He was patient, and understanding, and provided me with clear and concise information throughout our chat conversation.
I was truly amazed by how Rick was able to resolve my issue in such a timely and efficient manner. His exceptional customer service skills made me feel valued and appreciated as a customer of iRexta.
Overall, my experience with iRexta has been nothing short of excellent, and I would highly recommend this company to anyone in need of their services. Thank you, iRexta, for providing such exceptional customer service, and a special thanks to Rick for going above and beyond to help me out. Cheers!
Services Period: Active customer at the time of review. Customer since November, 2022
