hafa
A Once Good Host Now Gone to the Dogs
We hosted with Jodohost for over 20 years. In the beginning, they were great, with a lively forum and really engaged staff. As the years passed, however, things slowly deteriorated, but trouble tickets were still answered reasonably quickly enough, even if their systems we obviously outdated and quirky at best. Notwithstanding the annoyances and pricing that was on the high side, we kept with them, as migrating hundreds of sites and databases and thousands of email accounts would be a monumental hassle. Then, in July 2020, their neglect and indifference led to a massive ransomware attack that resulted in the loss of all data across a wide swathe of their network. The network was completely down for days. Adding insult to injury, they had no offline backups for much of the lost data. Their attitude was one of frustrated indifference during this tragedy and response time was measured in weeks. Stay away. Stay far, far away…
Services Period: Past customer during January, 2001 - July, 2020
