Repeated email and cPanel failure
There is no way to call and directly work with Logicweb. They have few support categories and you can only submit tickets for one of those categories.
The most frequent reply to a malfunction that regarding a website and/or email failure is that they don't have that problem so it is your fault. End communication.
Basically, the only Users for Logicweb should start out with the ability to design and build their own servers, etc.
Services Period: Active customer at the time of review. Customer since May, 2015