ResellerClub Reviews

ResellerClub
70 reviews of ResellerClub
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

simple

Worst Company Ever, Only Lies 15 DAYS to get a call back.
Don't listen to TRENT!! RUN! Worst company and support in existence... no one speaks proper English and a big waste of time!

Services Period: Active customer at the time of review. Customer since January, 2019

Natan Brown

Don't trust ResellerClub
They offer various services and have relevantly low prices, however, they have one of the worst technical support on the market.
It takes weeks in order to receive a simple answer from them.


Services Period: Active customer at the time of review. Customer since January, 2010

Suraj Mane

Very bad company
Very bad hosting company, they sell products at low cost on bigrock website while at resellerclub they sell for high cost.Customer support is worst, you need to wait more than 8 hours to get a reply on your support ticket.

Services Period: Past customer during October, 2014 - November, 2017

spacres

ResellerClub sucks
my host registered my domain name with them but it was
suspended 5 months after paying $30+ for 1 year,
it remains suspended 3 months later despite all efforts to have it released. ICANN complaint was also filed against them.
they dont deserve custome


Services Period: Active customer at the time of review. Customer since March, 2010

Natan Brown

Issues with technical support
I have been with ResellerClub for many years, with 20 000+ USD turnover.

I am satisfied with the pricing and quality of the products. But they have one of the worst technical support on the market. They answer tickets each 2-3 days.


Services Period: Active customer at the time of review. Customer since January, 2009

Stefano Franci

Customer Service and Technical Support DO NOT EXIST
I have been a customer for many years but the last 12 months I had many issues:
Website downtime, Emails disappeared from our webmail email accounts (a server issue), PHP issues
I opened a ticket 5 hours ago without any reply. I DON'T KNOW WHAT TO DO!


Services Period: Active customer at the time of review. Customer since May, 2013

Chris

Does customer service exist ?
Only reseller hosting I've had problems setting up. Have 2 domains I get daily emails of suspended Bc the link the send to verify doesn't resolve. Emailed support literally 27 times with zero response. Can I contact anyone higher such as icann?

Services Period: Active customer at the time of review. Customer since December, 2016

Yasan Hamid

Resellerclub sucks
Poor service, server gets down every once in few weeks and then customer support also double standard they only care about new customers once they got the customer and charge the credit card after that your not priority anymore.

Services Period: Past customer during January, 2014 - March, 2016

Ajinkya P

Worst Hosts, STUPID Support, USELESS SUPERBISOR AND TECH ADMIN
One of the worst Web Host indian company found online. They will grabber you with offer and then you will see the whats the company is.
They have permission to change your site files. They don't know about .htaccess file, THEY TROUBLESHOOT WITH .HTACCESS


Services Period: Active customer at the time of review. Customer since August, 2016

jigar thakkar

WORST TECHNICAL SUPPORT
Worst service ever I had seen in industry.

Email service with no spam filters.

After complains no solutions.

Only name on their website industry best support team


Services Period: Active customer at the time of review. Customer since December, 2008

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