SolVPS Reviews

SolVPS
48 reviews of SolVPS
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Steven Rubin

Poor Service and No Refunds
We have a popular website that gets over 300,000 hits a day, but for technical reasons, we needed a new server, so we tried SolVPS. In December, 2021, we purchased a year of service and installed our site.

Sadly, the completely unloaded SolVPS server ran much slower than our old server, which made no sense since it was not publicly available yet and had no users, while the old server was still fielding a full and constant load. When we explored the problem, we discovered that the SolVPS disks were running TWENTY TIMES SLOWER than our existing server, even though the SolVPS machines use SSD disks and the old server had hard drives.

We complained to SolVPS, and they moved our server to different nodes which helped the performance somewhat, but they were never able to deliver disk throughput comparable with the fully-loaded old server. After two months of failures, we abandoned SolVPS.

What we didn't notice until then is that SolVPS has a no-refund policy, and they refused to return any of the money we'd given them. This cost us over $1000! So beware of SolVPS, which cannot deliver performance and will waste both your time and your money.


Services Period: Past customer during December, 2021 - February, 2022

X20i

Dont wast your money
The worst hosting I have ever paid for they have to slowest port speed then they say they will fix the problem by moving you to a new vps after all that when you ask for a refund they will not reply into your 30days is up and say you used the host for 30

Services Period: Active customer at the time of review. Customer since April, 2018

Jason Field

Sol VPS is Ok..
I see a lot of reviews from angry customers. One thing I know about those reviews is that some customers expect way to much. They expect the web host to see to all matters such as setting up custom rdp ports because they are inexperienced.

Services Period: Active customer at the time of review. Customer since January, 2018

Willa F. Burton

SolVPS is great for both price and service
Glad to have found SolVPS ssd web host. I had multiple support reps reply to my ticket, each was more than capable and I didn't have to explain anything at all, they all knew exactly what they were doing and my problem was resolved in no time.


Services Period: Active customer at the time of review. Customer since September, 2017

max

Doing problems with VPS change
Im currently waiting for a week since i've reported problem with one of my VPS. Server is IP blocked for certain site, and im being unable to use it. Asked for changing server's IP address, but got treated poorly. They don't respond.

Services Period: Active customer at the time of review. Customer since September, 2017

Mari

excellent, prompt customer service
The service, reliability, features and price are, in my opinion, unrivaled. With SolVPS I have always had customer service that is above and beyond what I had previously had with several other hosts. Everything works good and I am happy.


Services Period: Active customer at the time of review. Customer since July, 2017

Nicol

Amazing Support, Stable Service — Thanks SolVPS
Great host! powered by wind. Very reasonable hosting fees. Excellent support under 5 minutes. Straight forward professional dashboard and simple to use. All the options needed plus more. Much better in all areas than my last host.


Services Period: Active customer at the time of review. Customer since August, 2017

hudison

very bad service
Veryyyy bad service. they do not answer the tickets. and when u pay for it u need waiting to many days. and the chat just will say we will updat the sales system soon. I do not recommend

Services Period: Active customer at the time of review. Customer since October, 2017

Ivan Ivanov

Waist of money !!!

Many times I was not able to connect the server. It was exactly when I needed.
Then I was unable to connect permanently !


Services Period: Active customer at the time of review. Customer since August, 2017

Angela Sjogren

Brilliant support, I couldn't have asked for anything more!
We moved to solvps.com and saw an instant speed improvement on our website. The support is prompt and the staff really know what they are doing.


Services Period: Active customer at the time of review. Customer since April, 2017

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