17 reviews of Startlogic
Agree with most everyone else, e-mail and customer service are horrible. Price is fairly decent, but they don't offer ASP.NET 2.0 and they haven't been able to figure out when/if they will.
Services Period: Past customer during April, 2004 - November, 2006
it has now been three months and i have had several problems with email through startlogic. for example, emails disappear into mysterious blackholes, neither giving me an error message nor received by recipients. i cannot recommend startlogic whatsoever
Services Period: Past customer during June, 2006 - October, 2006
We have several clients who we can't email. My ticket has been open for more than 9 days now still nothing. called 3 techs and not one call back. Last one was rude and refuses to call. They will only email and those emails are not making it to me.
Services Period: Past customer during January, 2006 - October, 2006
When we've had issues with email (being rejected, disappearing, etc.) the support has been AWFUL. I have waited 8 days to have a HIGH impact ticket answered, and after following their advice worse issues started occurring. Stay away!
Services Period: Past customer during February, 2005 - October, 2005
I have been with Startlogic for 2 years and have never had a problem. I found that the one time I had to call customer support that they were very knowledgeable, courteous, and prompt. I really like them.
Services Period: Past customer during January, 2005 - January, 2007
I will NEVER use this company again! Customer support is rude! Also, when you sign up for a deal be sure to keep records as they will attempt to charge you again
Services Period: Past customer during November, 2004 - November, 2005
Its so fast to crate an account with this company. Their Vdeck control panel is one of the best but their customer service is the worst i have ever seen. I waited 2 days for my answer. They suspended my account and not telling me why?
Services Period: Active customer at the time of review. Customer since January, 2005
