Truehost Cloud Reviews

Truehost Cloud
36 reviews of Truehost Cloud
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Ready4Tech

Truehost is a scam! A complete waste of Money, time and Resources!
I cried! Like real tears as a result of using Truehost services. My issue very simple, a SSL Certificate issue. When I asked Truehost to recommend a plan that could support ffmpeg, they provided me with their vps but let me say this was one of my life worst mistakes. I made an inquiry on 17th January begging the support to fix an Open SSl error that makes the vps server unable to communicate with other servers but they did nothing. To date nothing has been done. I have lost clients, potential clients and worst of all, I have lost all of my money that went into the vps, the SSL certificates bought, they have informed no refund will be made. AVOID THIS COMPANY ESPECIALLY IF YOU ARE A SERIOUS BUSINESS.
Use truehost to host very simple websites on their shared hosting, other than the shared hosting dont buy anything else.

Services Period: Active customer at the time of review. Customer since January, 2020

Warren

Scam Artists with inefficient hosting that frustrates serious businesses
Don't bother with these scam artists who are also inefficient. They even refuse to answer questions in the chat. Service was not delivered yet they took money. I requested refund the next day, they refused. also server is slow and keeps crashing after every 5 minutes. This is like stone age hosting service that gets by because they host 1 or 2 one page websites that rarely gets any visitor traffic.

Services Period: Active customer at the time of review. Customer since September, 2021

paul

False Advertising
This international domain registration hosting company with a south african website and pricing is falsely advertising their domain pricing as the cheapest in SA with incorrect pricing of R100 for initial registration for a .com

Hit the cart its R129 with renewal R169.
https://truehost.africa/domain-registration-in-south-africa/ (i have a screenshot of the price before changed it - renewal is still incorrect however - as in cart renewal is R162 - not R129)

Spoke to help desk and all they said was they were going to change the website and weren't interested in honouring their marketing or discounting it in any way to honour their website pricing. Don't fall for the snakes peeps. keep clear of this "NOT so Truehost"

went to porkbun.com instead, who I've used previously - much better

Services Period: Active customer at the time of review. Customer since September, 2021

Angela Mwebi

Very Unreliable
As much as it is affordable, there is no value for that money. The site is always offline and the customer service is very poor. I would not recommend to anyone who wants reliable service.

Services Period: Active customer at the time of review. Customer since October, 2020

vincent opar

VERY BAD COMPANY
THEY HAVE TARNSERF MY DOMAIN TO SOMEONE WITHOUT MY KNOWLEDGE
IF YOU LOVER BUSINESS BETTER WATCHOUT

Services Period: Active customer at the time of review. Customer since January, 2016

Kenn

Quality Services and the best Customer support ever
Before I discovered Truehost, I was hosting with another company and reaching them was a hell. For Truehost, they are always a phone call away, they have the best packages worth paying for. They have the best prices in the market and their customer support is always available on whatsapp, livechat, emails and tickets. Truehost forever! They solve my problems right from password reset to technical issues.

You never disappoint.

Services Period: Active customer at the time of review. Customer since November, 2017

Cheppar Industries

Affordability and Excellent Customer service
Great customer service and affordable

Services Period: Active customer at the time of review. Customer since February, 2018

Lewis Kabocho

I Like their Service
Truehost ensure maximum availability of services. Their customer support also responds very fast 24/87 unlike some other webhost companies I have tried before.

Services Period: Active customer at the time of review. Customer since May, 2019

VickTekniq

Quality services
True Host are the best of the Best, my clients have never complained. True Host also have real-time customer relations and very available to assist, they helped me literally from baby steps when I was setting up my first website.

Services Period: Active customer at the time of review. Customer since August, 2018

Wairimu Muchiri

True Host is awesome
True Host are an excellent service provider! they are very helpful and efficient with their services. they have very knowlegeable staff members. always happy to help. they have 24 hour support system and resolve issues in the shortest time possible.

Services Period: Active customer at the time of review. Customer since January, 2016

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