Truehost Cloud Reviews

Truehost Cloud
35 reviews of Truehost Cloud
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Carl Tours

Bots for customer support, Slow, Rude, Unprofessional
Our services have been offline for over 3 days now, this doesn't take into account the fact that this happens so frequently. I have contacted all their support emails, made calls and the best you can get from them is 'We are committed to resolving every ticket as promptly as possible'
1. they are not promt
2. their serves are not secure
3. poor communication and support
4. Lack of respect to clients business

Services Period: Active customer at the time of review. Customer since August, 2021

Mohamed Hussein

Truehost Kenya Company Review
Ever since I stumbled upon Truehost, I have never regretted.

Affordable - hosting and domain prices are affordable to new blog owners who haven't earned much yet from their online businesses

Excellent Customer service - I was surprised to find their customer support active on WhatsApp even at 2am. They resolve issues with your site quickly.

Services Period: Active customer at the time of review. Customer since June, 2020

rowan

Helpful again
They've solved my problem again Richard and Stephen attended to me and They've been helpful in all way possible. True host is definitely the best hosting provider i've come across till date!

Services Period: Active customer at the time of review. Customer since April, 2022

Nazdeot

Excellent Service
They are the best i've experienced affordable and Quality service

Services Period: Active customer at the time of review. Customer since April, 2022

Ken Onaiwu

Greatt Customer Experience
They responded on time and answered my request in no time. really great customer experience and swift response

Services Period: Active customer at the time of review. Customer since March, 2022

Kazupa Writes

Affordable, Reliable and Professional.
I love the fact that Truehost Cloud has technical support professionals who know what they are doing and take the initiative of going an extra mile to resolve a client's issue if any.
The team is available 24/7 on various channels of communication just in case you may need any kind of help from them.
They are the most affordable hosting company that I know and always provide the value of what you paid for. Choosing them to be your host is one of the best decisions you will ever work.

Services Period: Active customer at the time of review. Customer since May, 2019

Tintswalo

Good Communication
I was assisted by a lady called "Yvette" and she was very kind and understanding. i highly recommend True Host Africa.

Services Period: Active customer at the time of review. Customer since March, 2022

Tiberious Wesonga

The Best Cloud Hosting and affordable price
I like the support team. They are fast and their payment gateway is easy and affordable prices. I have been hosting since 2018 and still love how they improve their service monthly.

Services Period: Active customer at the time of review. Customer since July, 2018

Kevin

Cheapest domain registrar ever saw
I have used other hosting services before and used to struggle with Wordpress integration issues. Truehost support has been of imminence help especially issuing SSL to 15 of the domains I host with them. I find it sweet that you I can to the support team anytime I wan. ANd being a freelancer, you understand I can work till wee hours sometimes.

Services Period: Active customer at the time of review. Customer since January, 2018

Ready4Tech

Truehost is a scam! A complete waste of Money, time and Resources!
I cried! Like real tears as a result of using Truehost services. My issue very simple, a SSL Certificate issue. When I asked Truehost to recommend a plan that could support ffmpeg, they provided me with their vps but let me say this was one of my life worst mistakes. I made an inquiry on 17th January begging the support to fix an Open SSl error that makes the vps server unable to communicate with other servers but they did nothing. To date nothing has been done. I have lost clients, potential clients and worst of all, I have lost all of my money that went into the vps, the SSL certificates bought, they have informed no refund will be made. AVOID THIS COMPANY ESPECIALLY IF YOU ARE A SERIOUS BUSINESS.
Use truehost to host very simple websites on their shared hosting, other than the shared hosting dont buy anything else.

Services Period: Active customer at the time of review. Customer since January, 2020

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