Truehost Cloud Reviews

Truehost Cloud
39 reviews of Truehost Cloud
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Emmanuel

An Absolute Nightmare: Avoid This Hosting Provider at All Costs
If it were possible, I wouldn't even give this platform a star. The one star I'm giving them is simply because I can't do less. I would not recommend this hosting provider to anyone. The services are restrictive, customer support is poor, and the overall experience is extremely frustrating. They are completely out of touch with customer needs and the competitive market.

Additionally, their pricing is misleading. While the initial prices may seem cheap, you'll quickly realize there are many hidden restrictions once you make the purchase. What they advertise doesn't reflect the actual limitations you'll face, and the cheap prices are more about enticing you into a restrictive service than offering value.

There are far better options available that provide greater value, transparency, and support. I deeply regret choosing this platform and will not be returning. Save yourself the trouble and look elsewhere.

Services Period: Active customer at the time of review. Customer since January, 2025

Danish

very bad service, never buy hosting and domain
very bad service, never buy hosting and domain from this company - review not good at facebook too - https://www.facebook.com/truehost.cloud/reviews

Services Period: Active customer at the time of review. Customer since November, 2023

Tiwa

My Worst experience ever
This is my worst experience ever. I asked for a refund and guess what? they suspended the hosting account 10 mins later because their policy doesn't allow them to issue refunds for suspended accounts. I have sent multiple emails and all were ignored. I am trying to leave but they won't even give me my backup I won't advice this platform for anyone.

Services Period: Active customer at the time of review. Customer since February, 2022

Richard

Want to Appreciate
I was really struggling to find the VPS hosting for my simultaneous business, a provider like Dedicatedcore who will give me the best service like dedicatedcore is giving me and back 6 months ago my search finally stopped on Truehost. Turehost gave me all the services which I was expecting. I really want to appreciate their hard working team who solves our maximum problem to get us a better work time.


Services Period: Active customer at the time of review. Customer since July, 2021

Carl Tours

Bots for customer support, Slow, Rude, Unprofessional
Our services have been offline for over 3 days now, this doesn't take into account the fact that this happens so frequently. I have contacted all their support emails, made calls and the best you can get from them is 'We are committed to resolving every ticket as promptly as possible'
1. they are not promt
2. their serves are not secure
3. poor communication and support
4. Lack of respect to clients business

Services Period: Active customer at the time of review. Customer since August, 2021

Mohamed Hussein

Truehost Kenya Company Review
Ever since I stumbled upon Truehost, I have never regretted.

Affordable - hosting and domain prices are affordable to new blog owners who haven't earned much yet from their online businesses

Excellent Customer service - I was surprised to find their customer support active on WhatsApp even at 2am. They resolve issues with your site quickly.

Services Period: Active customer at the time of review. Customer since June, 2020

rowan

Helpful again
They've solved my problem again Richard and Stephen attended to me and They've been helpful in all way possible. True host is definitely the best hosting provider i've come across till date!

Services Period: Active customer at the time of review. Customer since April, 2022

Nazdeot

Excellent Service
They are the best i've experienced affordable and Quality service

Services Period: Active customer at the time of review. Customer since April, 2022

Ken Onaiwu

Greatt Customer Experience
They responded on time and answered my request in no time. really great customer experience and swift response

Services Period: Active customer at the time of review. Customer since March, 2022

Kazupa Writes

Affordable, Reliable and Professional.
I love the fact that Truehost Cloud has technical support professionals who know what they are doing and take the initiative of going an extra mile to resolve a client's issue if any.
The team is available 24/7 on various channels of communication just in case you may need any kind of help from them.
They are the most affordable hosting company that I know and always provide the value of what you paid for. Choosing them to be your host is one of the best decisions you will ever work.

Services Period: Active customer at the time of review. Customer since May, 2019

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