Quick response to issues with their ticket system, skype or telegram.
It was a breeze transferring to them almost 10 years ago.
In all these years I received amazing uptime and tips and tricks to help me having a quicker server or beter protection.
They also helped me with various other things like mysql etc.
I would totally advice getting hosted with them.
Services Period: Active customer at the time of review. Customer since February, 2015