WHUK Reviews

WHUK
1052 reviews of WHUK
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Natalia

Excellent customer service
I spoke to Dexter Ray about adding an email address to my account.
he was so patient and helpful and his knowledge was excellent.
Thank you so much for being so professional and sorting out my query so quickly.


Services Period: Active customer at the time of review. Customer since March, 2011

Wendy

Helpful Customer Support
Invoice not received due to an email issue, a/c remained unpaid & therefore our Website was suspended!
Fred Adkins at WHUK Support was very helpful & patient in organising the-instatement. Can't rate Uptime or speed. Thank you Fred Adkins & Rex Miller


Services Period: Active customer at the time of review. Customer since November, 2015

Mary Reclaims

Spam on email
we dealt with Rex and he was amazing and dealt with every issue. Even called up the following day to make sure that the problem was deffinitly solved. Great customer service will ask for Rex in the future.

Dealt with Dexter last time, he was great also


Services Period: Active customer at the time of review. Customer since September, 2013

David Jordan

Great service
Rex Miller helped with my query, and even phoned me back when he processed my request.

Services Period: Active customer at the time of review. Customer since May, 2014

Andrew Savile

Low Impact Webhost Review
I was very impressed by the personal service attitude and speedy responses of WHUK service staff to my enquiry. Running companies and thus being a less-than -able IT developer by nature it is critical to have someone very able on the other end.

Services Period: Active customer at the time of review. Customer since November, 2015

Simon

Billing support
Shawn from billing immediately helped resolve my issue. Helped a lot.

Services Period: Active customer at the time of review. Customer since November, 2015

AngelaReedFox

Excellent!
Today I dealt with Rex and was assisted by Suzanne. Absolutely excellent service. Rex deserves a medal and a pay rise. And definitely a nice cup of tea more often.
Rex was keen to solve my problem, and gave me all the time needed to do so.
Outstanding


Services Period: Active customer at the time of review. Customer since January, 2011

Mukesh

Support Issue
Fred Atkins helped me deal with my website issue. He's extremely helpful and very professional in the way he explained to me what to do and clear my issue. Great service!! Thanks.

Services Period: Active customer at the time of review. Customer since March, 2009

Tony

tech support
I'd been having problems with my website and needed help moving it to an older address amongst other issues such as email problems. The support was excellent, I was helped by Fred Adkins, and Dexter Ray. Both were great, I'm up and running again

Services Period: Active customer at the time of review. Customer since October, 2013

Gary

POP 3 issue
Stanley managed to identify the issue and update the server accordingly. Thank you for your support!

Services Period: Active customer at the time of review. Customer since January, 2011

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