
Deborah
Deleted my account for no reason & with no warning
I have had a free website with xtreemhost for years. A lightweight portfolio site with not a lot of traffic. They now appear to be arbitrarily deleting free accounts, even if, like mine, they have a third party domain name attached. If they don't want to offer free hosting, then why do they still offer it? So my website's domain name now points to nothing. This is horrendous behavior, showing no ethics or care for customer service at all. No advance warning that they were going to do this and no help from support. Shocking.
Services Period: Active customer at the time of review. Customer since December, 2010