Zen Internet Reviews

Zen Internet
2 reviews of Zen Internet
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Kaz Stevens

Steer well clear - diabolical - nightmare
Tech support - bunch of total amateurs who blame YOUR router, Ethernet cable, micro filter, computer, internal wiring, BT it is never their fault when you lose connectivity,poor service, rude unhelpful staff, expensive, poor value for money, diabolical.

Services Period: Active customer at the time of review. Customer since June, 2013

John Pawson

Poor
I have had at least 3 major outages (or an hour or more), random billing - e.g. suddenly adding a new monthly charge, and a total lack of customer service. I would not recommend this company.

Tech support is helpful and answer the phone quickly.


Services Period: Active customer at the time of review. Customer since March, 2009

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