AIT Reviews

AIT
92 reviews of AIT
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Below is a link to my BBB complaint against AIT. It is kind of a long read (a lot of back-and-forth), but well worth it for a good laugh at how ridiculous this company is...

http://myrtlebeach.app.bbb.org/complaint/view/15018169/c/cb8pu7


Services Period: Past customer during February, 2002 - October, 2009

I have had a ticket open with their help desk for 4 days and no one is working it. I've been calling their help desk for 4 days and leaving messages - can't get through to no one. I sent an email to the President/CEO - no luck. Are they still open?

Services Period: Past customer during September, 2003 - January, 2010

If there is a 404 page not found request it goes straight to Tybit which AIT owns. It has paid links and even lists the domain as available for registration. They are stealing clicks to make ad revenue themselves. They did this without notifying anyone.

Services Period: Past customer during May, 1998 - August, 2008

This company is simply a disaster. Unbelievable how many calls to tech support it takes to resolve issues. STAY AWAY!!!!

Services Period: Past customer during January, 1998 - May, 2008

It is sad to have to write this but AIT is about as POOR a hosting company as can be found. They have a history of false billing, unethical actions and the worst support on this planet. Order a dedicated server and they really give you a VPS. Make the mis

Services Period: Past customer during May, 2001 - April, 2004

After 9 years of being a customer hosting many sites they became a nightmare in many aspects. I'm moving my sites out of there.

Services Period: Past customer during December, 1998 - October, 2007

We are hosting with this company for two years. Last 6 months their service is terible. Mail server down every other week . Webserver down very often. They attract you with low price and finally recomend to move to dedicated server: so price will go up 9+

Services Period: Past customer during January, 2004 - February, 2007

I stuck with them and at times defended them for about seven years just because I didn't want to deal with the hassle of switching. The service eventually got so bad there was no choice. I had to switch or lose my customers. Lots of "fun" things happened.

Services Period: Past customer during September, 1997 - September, 2004

Billing problems all the time. Forget customer support, it is a joke. Good luck canceling, if they ever let you.

Services Period: Past customer during October, 1997 - September, 2001

They will rip you off in the long run with billing "errors" and claims that you went over your alotted bandwidth. Terrible customer support. Rarely do you ever get to speak to a human and e-mail support always passing the buck to someone else.

Services Period: Past customer during August, 1997 - January, 2002

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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