HostForWeb Reviews

HostForWeb
397 reviews of HostForWeb
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Hostforweb seems to be tanking!
Generally performed well until last week. After 'scheduled' maintenance needed IP updates! Can't find a shared server. Keep putting tickets in - VPS back after many days. Will start looking to move off of this service, as it is now proven unreliable.

Services Period: Active customer at the time of review. Customer since March, 2005

in 1st of jan 2018 their server are down
they are not the american company they are from Russia or Ukranian
before that about two weeks ago they changed dedicated server again and all of their accounts had downtime .
support is awefull phone , ticket


Services Period: Active customer at the time of review. Customer since January, 2018

Avoid at all costs incompetent service
Been with HostForWeb since 2004, a few issues, downtime, incompetent support but stuck with them. Had short notice of maintenance 22nd Dec now 26th Dec no service for 65 clients, 12-24 hrs response. AVOID! I'm moving as lost clients, costing me big time!

Services Period: Active customer at the time of review. Customer since March, 2004

Good in Normal time , Horrible in Big problems
level 1 support is little weak , level 2 support is good
In normal time , servers is running good , and their support is ok.
In big problems like what happened in the past weeks , support disappears , and whole sites are down for many days !
Horrible !


Services Period: Active customer at the time of review. Customer since September, 2012

We took a huge financial loss because of Hostforweb
We've had continual problems with hostforweb. This weekend was a total nightmare. We were down for almost 3-days, no communication, no apology, no customer service. We lost a $5000 client and another client is suing us. We've had enough with HFW!

Services Period: Active customer at the time of review. Customer since December, 2010

Do not use, their service has completely crashed
I have been a customer for about many years now and they have recently been getting progressively worse. They have now taken all my hosted sites down with little to no communication and nothing but incompetence and lies from them.
DO NOT USE HOSTFORWEB


Services Period: Active customer at the time of review. Customer since January, 2008

Website Down 5 Days
Website Down five days and there is no end to this nightmare. Until now the service was decent but they cannot get away with a 5 day downtime. Will be definitely changing provider.

Services Period: Active customer at the time of review. Customer since January, 2013

after 15 years I am leaving - if I can get my data
sites down 3 days.
12-18hrs ticket response times with inaccurate info
17+hrs wait on live chat - no help
phones unanswered
Twitter unanswered
Facebook - messages blocked
Huge financial loss in Xmas orders and staff wages paid regardless


Services Period: Active customer at the time of review. Customer since January, 2005

he best host... some issues recently-
Client for 10 years, tried others no one matches their support. Its like family. They have recent issues due to migrations of infrastructure & are overwhelmed hence all downtime low response. I know they will sort it, give them a break, they deserve i

Services Period: Active customer at the time of review. Customer since July, 2010

Hero to Zero in just 3 weeks
I've used HfW for many years, but something has changed over the last month, and changed very much for the worst.
My hosted sites have now been off-line for 18 hours with no updates, contact or notification from HfW.
Avoid! Avoid! Avoid!


Services Period: Active customer at the time of review. Customer since January, 2005

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