| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.50 | 0.75 | 1.18 | 1.37 | | Technical Support | 0.67 | 0.83 | 0.94 | 0.73 | | Customer Service & Billing | 0.50 | 0.33 | 0.47 | 0.91 | | Server & Network Speed | 1.00 | 1.08 | 1.47 | 1.51 | | Price & Value for Money | 0.33 | 0.58 | 0.65 | 0.79 | | Overall Average | 0.60 | 0.72 | 0.94 | 1.06 |
 Reviewed by Lisa IP 71.59.15.58 on February 2, 2012
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
The website was full of typos when published. Customer service is the WORST, they'll tell you they are transferring you, then put you on indefinite hold. GO ELSEWHERE - NOT EVEN WORTH THE FREE DESIGN! |
| Review Period: |
January, 2012 - February, 2012
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Reviewed by K Burger (contact@moodymeats.com), IP 108.88.32.223 on January 31, 2012
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
We use the email service. It appears they lost 3/4 of our email addresses! Reps have no idea what they are doing. My last contact resulted in over an hour of being on hold and speaking with four different people. They could not log onto my dashboard. |
| Review Period: |
June, 2011 - January, 2012
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Reviewed by alison kinny IP 74.89.246.52 on January 30, 2012
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| Rating: |
1 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
impossible. terrible customer service. several times exceeded (pitifully tiny) email quotas and lost valuable customer emails. horrible |
| Review Period: |
January, 2007 - January, 2012
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Reviewed by whittman IP 166.147.116.167 on January 27, 2012
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I have been with web.com for two months and still can't find my website on yahoo or bing. I have called many times to get no results. I am done with web.com |
| Review Period: |
December, 2011 - January, 2012
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Reviewed by Brenda IP 71.54.174.234 on January 25, 2012
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| Rating: |
0.8 (uptime = 0; tech = 2; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
DO NOT USE THIS COMPANY. Their billing system is so convoluted even their own customer service people can't give you accurate information about when you'll be billed. Two of my bank accounts have now been charged insufficient funds fees, USE GODADDY |
| Review Period: |
March, 2009 - January, 2012
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Reviewed by Steve IP 76.94.189.173 on January 16, 2012
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| Rating: |
1.8 (uptime = 2; tech = 1; customer = 2; speed = 3; price = 1) |
| Web Hosting Review: |
I decided to pay $95 so they could design my website for me because the site builder was too difficult to use. Their "professional web design" looked just like what I made. SetMySite.com was way better. Web.com is a waste. Save your money |
| Review Period: |
October, 2011 - January, 2012
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Reviewed by Marsha Dillard IP 166.205.11.173 on January 6, 2012
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| Rating: |
0.2 (uptime = 0; tech = 1; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Web.com is not worth the money. They r scammers and provide fraudulent statements to charge you for services that you may not need or want. The billing dates change every month and you are charged in advance for services that can not be refunded if cancel |
| Review Period: |
August, 2011 - January, 2012
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Reviewed by jane white IP 98.14.31.183 on December 28, 2011
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| Rating: |
0.8 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 4) |
| Web Hosting Review: |
The absolute worst! They took down my site and replaced it with a cheap generic site that totally misrepresented my business. Getting this fixed cost money but ditching web.com was my only hope. These "designers" are totally UNtrained! |
| Review Period: |
June, 2001 - September, 2011
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Reviewed by Edgar E IP 186.29.173.126 on December 8, 2011
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| Rating: |
1.8 (uptime = 3; tech = 3; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
STAY AWAY. For years I was a happy Discount Domain Registry customer until web.com took charge. The domain renewal and billing system is totally confusing and archaic, they charge whatever they want for renew your domain and you cant do anything about it. |
| Review Period: |
November, 2010 - January, 2011
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Reviewed by Sean IP 65.31.65.146 on November 24, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
THIS IS THE WORST WEB HOSTING COMPANY EVER! They flat out lied to me on several occasions. They have no problem taking your money which seems to go up every time you call them. They have screwed my DNS servers up and it has been 2 days email down! WTF |
| Review Period: |
November, 2011 - November, 2011
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