| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.00 | 2.67 | 1.67 | 1.44 | | Technical Support | 1.00 | 1.67 | 0.83 | 0.58 | | Customer Service & Billing | 1.00 | 1.67 | 0.83 | 1.04 | | Server & Network Speed | 1.00 | 2.33 | 1.17 | 1.50 | | Price & Value for Money | 1.00 | 2.67 | 1.67 | 0.81 | | Overall Average | 1.00 | 2.20 | 1.23 | 1.08 |
 Reviewed by JH IP 71.206.177.29 on February 26, 2010
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| Rating: |
1 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
Poor |
| Review Period: |
February, 2010 - February, 2010
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Reviewed by Nicole IP 67.166.179.223 on February 12, 2010
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 0; speed = 2; price = 3) |
| Web Hosting Review: |
NO customer service worth speaking of. Had a billing issue and in the end had to contact my CC co. to have the bill removed through them b/c of webs lack of customer service. |
| Review Period: |
January, 2008 - February, 2010
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 Reviewed by TIMOTHY LARDANI (lardaniheatingcooling.com), IP 69.249.18.241 on January 10, 2010
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I just started with them. So far so good support has been great called to cancel after 2 days found a host cheaper. They matched there price to keep me spent 45 mins on phone explaining to me how to optimize and make site work. very pleased. |
| Review Period: |
January, 2010 - January, 2010
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Reviewed by L IP 65.188.243.226 on November 19, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
They changed my ISP and I have no website they don't care and can't get them to stop charging me. How can I get this to stop. |
| Review Period: |
October, 2007 - January, 2009
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Reviewed by Rosa Jasso IP 76.94.211.5 on November 3, 2009
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| Rating: |
0.8 (uptime = 2; tech = 0; customer = 0; speed = 0; price = 2) |
| Web Hosting Review: |
I signed up for their stupid visivility program and they charged me 25 a month. Suddenly they started charging 50 a month. Called them to cancel and did not refund me, they didn't even allow me to file a claim saying they were right and I was wrong. |
| Review Period: |
June, 2007 - June, 2008
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Reviewed by Tim Rizzo IP 24.198.2.221 on October 9, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Web.com reset my account password without contacting me when they took over, then recently canceled my account (website down with NO notice!) without contacting me when my payment details changed. I sent them a message about it. No response. Beware! |
| Review Period: |
January, 2005 - September, 2009
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Reviewed by Evan Heidtmann IP 69.64.229.58 on August 18, 2009
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| Rating: |
1.8 (uptime = 4; tech = 0; customer = 3; speed = 1; price = 1) |
| Web Hosting Review: |
Tech support is terrible. Indian woman on phone did not understand my question. Email support gave me blatantly false advice. Upraded PHP to 5.3.0 without warning and would not acknowledge it had been done. Besides that, servers are slow. No downtime yet. |
| Review Period: |
August, 2009 - August, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
They ruined my website. I have no file manager, edit text shrinks everything together and I cannot use the font I want. Now my MP3 music files won't work. The most popular in the world, and the don't support it.
Stink.
Stank.
Stunk. |
| Review Period: |
April, 2009 - July, 2009
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Reviewed by david cramer IP 75.166.91.30 on May 28, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
web.com is a bad, bad company... Goodbye web.com - I give you 6 months - then bankruptcy, failure, or worse...
Spurious price increases - no announcement - bad service - poor customer service ... Good hosting companies will put web.com out of business |
| Review Period: |
March, 2002 - May, 2009
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Reviewed by Sarah Zimmerman IP 24.4.204.235 on May 15, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Piece of crap in every department. NOne of the departments have any idea what the other group does or what their so-called rules are. I was promised a custom website per my specifications- what I got was a template. I can edit a template myself. STAY AWAY |
| Review Period: |
May, 2009 - May, 2009
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