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Web.com Reviews

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Total Number of Web.com Reviews: 92
Review Quality: 89.08% based on HostSearch Standard

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Past 1 month3 months6 monthsAll
Reliability/Uptime0.000.470.681.21
Technical Support0.000.670.740.72
Customer Service & Billing0.000.530.520.84
Server & Network Speed0.000.600.871.35
Price & Value for Money0.000.530.580.73
Overall Average0.000.560.680.97

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Hostsearch Standard Reviewed by Alex IP 200.41.117.66 on January 15, 2008
Rating: 2 (uptime = 0; tech = 1; customer = 4; speed = 3; price = 2)
Web Hosting Review: I have ONE Week without mail service, and the tech support doesn't know when will be fixed!
Review Period: January, 2000 - January, 2008


HostSearch Standard Reviewed by Mark OBannon IP 68.8.27.221 on December 31, 2007
Rating: 0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0)
Web Hosting Review: When you call in for support, none of the phone lines work. Once you get in touch with someone, they will ask you "what is the secret word?" Then they will transfer you to a department that is another dead phone line.

Terrible company.
DO NOT USE TH
Review Period: January, 2006 - January, 2007


HostSearch Standard Reviewed by ej IP 74.79.44.146 on November 15, 2007
Rating: 0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0)
Web Hosting Review: signed up for website and never heard back from them. its now been over 2 weeks. my search for a good ecommerce website continues
Review Period: November, 2007 - January, 2007


HostSearch Standard Reviewed by Brad Madvig IP 207.67.82.250 on October 31, 2007
Rating: 1.2 (uptime = 2; tech = 1; customer = 1; speed = 1; price = 1)
Web Hosting Review: Since Interland was bought by web.com it has been a major drop in quality and service. Customer service is spotty, tech support is poor. I left for another provider
Review Period: January, 2000 - October, 2007


HostSearch Standard Reviewed by corey IP 207.237.45.15 on October 26, 2007
Rating: 1.8 (uptime = 1; tech = 2; customer = 4; speed = 1; price = 1)
Web Hosting Review: The service has plummeted within the paMy site has been down 4 times within the past 4 months. The Philipino cust service reps are difficult to understand. Every hour my site is down, that's money down the drain. I am searching for a more reliable host
Review Period: July, 1998 - January, 2007


HostSearch Standard Reviewed by lisa Vrana IP 66.57.90.14 on September 24, 2007
Rating: 0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0)
Web Hosting Review: Ever since Web.com was taken over by Interlan, I have experienced major problems. My server for hosting and mail has been down for 3 days and they keep telling me that I have about 48 hours before they can resolve my problem.
Review Period: February, 2002 - September, 2007


HostSearch Standard Reviewed by Ray IP 68.17.104.3 on September 12, 2007
Rating: 0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0)
Web Hosting Review: Like the rest of the reviews here, this is THE WORST company to deal with - especially for a young business and amatuer web developers! I am worried about being able to get my domain name back! Does anyone have a recommendation for a novice at this stuf
Review Period: June, 2007 - September, 2007


HostSearch Standard Reviewed by mike Kelley IP 71.138.38.150 on August 14, 2007
Rating: 1.2 (uptime = 2; tech = 0; customer = 0; speed = 3; price = 1)
Web Hosting Review: it's as bad as people say and worse. The customer service is as bad it gets . My site is down and I'm watching money go down the drain. I'm planning on switching. I'm scared about them holding my domain hostage as another poster mentioned. STAY AWAY!!!!
Review Period: September, 2003 - August, 2007


HostSearch Standard Reviewed by Sean IP 69.231.38.227 on July 30, 2007
Rating: 0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0)
Web Hosting Review: TERRIBLE TERRIBLE TERRIBLE. a Nightmare. I can't access anything. I am just trying to get My files back so I can change carriers. They don't respond to my tickets, they just keep sending them to "specialist teams" TRY ANYWHERE ELSE.
Review Period: July, 2002 - July, 2007


HostSearch Standard Reviewed by steve IP 67.91.75.115 on July 26, 2007
Rating: 0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0)
Web Hosting Review: The worst support I've ever dealt with. Email accounts were moved without any notification. Worse yet, their servers would reject all mail from my internal servers. I couldn't send mail to my own accounts. Support said nothing they could do.
Review Period: January, 2000 - July, 2007


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Please rate your web host using 4.0 scale (4 is the best).
 
Reliability/Uptime 4 3 2 1 0
Technical Support 4 3 2 1 0
Customer Service & Billing 4 3 2 1 0
Server & Network Speed 4 3 2 1 0
Price & Value for Money 4 3 2 1 0
 
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